NHS

Mental Health Crisis Worker


PayCompetitive
LocationBristol/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: B0448-25-0048?language=en&page=39&sort=publicationDateDesc

      Job summary

      Second Step leads a partnership of voluntary sector organisations which deliver community health services in Bristol with Avon and Wiltshire and Partnership Trust (AWP). This is carried out via three teams: Assessment and Recovery, Crisis and Early Intervention. All the teams come under the banner of Bristol Mental Health.

      Main duties of the job

      Mental Health Workers are responsible for providing advice and support to individuals to allow them to maintain a meaningful life. This is a 24 hour, 7 day a week service. Bank holiday working is required, in addition to working night shifts. Mental Health Crisis Workers work with service users, family, carers, friends and work within a multi disciplinary team. Mental Health Crisis Workers support service users during periods of acute mental health crisis.

      About us

      Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

      Details

      Date posted

      16 May 2025

      Pay scheme

      Other

      Salary

      £26,056 a year

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      SEC1105817

      Job locations

      Speedwell Centre

      Speedwell

      Bristol

      BS5 7TJ


      Job description

      Job responsibilities

      Build trusting and collaborative relationship with the service user. Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service users support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services. Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.

      Job description

      Job responsibilities

      Build trusting and collaborative relationship with the service user. Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service users support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services. Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.

      Person Specification

      Experience

      Essential

      • A experience working with people with mental health needs, or people with complex needs
      • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
      • Proven experience of carrying out needs and/or risk assessments and the support planning process
      • Experience of working with a number of individuals with competing needs and priorities

      Desirable

      • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
      • A years experience
      Person Specification

      Experience

      Essential

      • A experience working with people with mental health needs, or people with complex needs
      • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
      • Proven experience of carrying out needs and/or risk assessments and the support planning process
      • Experience of working with a number of individuals with competing needs and priorities

      Desirable

      • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
      • A years experience

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Second Step

      Address

      Speedwell Centre

      Speedwell

      Bristol

      BS5 7TJ


      Employer's website

      https://www.second-step.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Second Step

      Address

      Speedwell Centre

      Speedwell

      Bristol

      BS5 7TJ


      Employer's website

      https://www.second-step.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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