NHS

Mental Health Crisis Worker


PayCompetitive
LocationFrome/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: B0448-25-0036?language=en&page=15&sort=publicationDateDesc

      Job summary

      Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it. Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life.

      Main duties of the job

      We are developing the exciting community crisis provision in Sedgemoor and Mendip and are looking to recruit experienced, enthusiastic and empathetic individuals who put the needs of the community at the centre. The purpose of the service is to provide a safe, welcoming, comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis in Somerset. As part of your role, you will offer therapeutic and non-clinical support and empower clients through planning, grounding techniques, coping mechanisms and identification of ongoing support. You will also be supported by peer volunteers, who will help facilitate activity/group work

      About us

      Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.

      Date posted

      22 April 2025

      Pay scheme

      Other

      Salary

      £26,056 a year

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      SEC1097705

      Job locations

      14-15 North Parade

      Frome

      BA11 1AU


      Job description

      Job responsibilities

      Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users. Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a recovery orientated, psychologically informed, equalities-based approach.

      Job description

      Job responsibilities

      Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users. Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a recovery orientated, psychologically informed, equalities-based approach.

      Person Specification

      Experience

      Essential

      • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
      • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
      • Proven experience of carrying out needs and/or risk assessments and the support planning process
      • Experience of working with a number of individuals with competing needs and priorities

      Desirable

      • Proven experience of mental health issues and/or services, either as a user, carer or supporter
      Person Specification

      Experience

      Essential

      • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
      • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
      • Proven experience of carrying out needs and/or risk assessments and the support planning process
      • Experience of working with a number of individuals with competing needs and priorities

      Desirable

      • Proven experience of mental health issues and/or services, either as a user, carer or supporter

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Second Step

      Address

      14-15 North Parade

      Frome

      BA11 1AU


      Employer's website

      https://www.second-step.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Second Step

      Address

      14-15 North Parade

      Frome

      BA11 1AU


      Employer's website

      https://www.second-step.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.