• Job Description

  Req#: 51490422

  Job Description:

  About the Role

  Mental Injury Specialists are responsible for designing, implementing, and leading DXC Claims Management Services mental health program. This is a varied role which will involve aspects of providing training, both internally and externally, to improve the capability of DXC Integrated Services Claims staff and our clients; identifying and addressing gaps in claims management; and employer engagement on claims activities and preventative health measures.

  • Facilitate claims assessments, risk reviews, develop plans and strategies to define barriers and capacities, and provide additional support to internal staff and external clients and healthcare professionals
  • Planning, implementing, and evaluating programs which are designed to meet individual needs
  • Support case managers on return-to-work performance for psychological injury claims
  • Participate in THP case conferences and assist with the implementation of claims management strategies
  • Coaching and development of claims staff to improve capability and to create a positive and psychologically healthy workplace
  • Base level claims work plus project work which is self-driven and self-structured

  To be successful in the role;

  • Strong communication and interpersonal skills
  • Specialised in the management of psychological injuries
  • Coaching and development of staff and leadership skills
  • Knowledge or experience in Workers Compensation desirable
  • The ability to adapt to different situations and driven to achieve outcomes
  • Ability to diffuse and deescalate situations
  • Negotiation and influencing skills
  • Formal qualifications and experience in a relevant Allied Health profession e.g. Psychologist, Rehabilitation Counsellor, Mental Health Nurse, Counselling
  • Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to psychological injuries

  Flexible working arrangements

  Our ‘people first’ mindset offers the ultimate in work flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer services. We tailor working arrangements which work for our people.

  About DXC

  DXC provides policy and claims management services to government and organisations across Australia. Previously known as Xchanging, we support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.

  DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.

  At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.

  Employee Benefits

  As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

  • Extensive resources to support your onboarding and continual development including DXC University
  • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Well-being matters to us and our Employee Assistance Program is there to support you and your family
  • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

  If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

  In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

• About the company

  DXC Technology is an American multinational information technology services and consulting company headquartered Ashburn, Virginia.

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