NHS
Mental Health Transport Assistant (Taunton)
This job is now closed
Job Description
- Req#: E0029-25-0008?language=en&page=1108&sort=publicationDateDesc
- To support and transport vulnerable service users as part of a team.
- To be able to attend the office within one hour during on-call shifts
- Maintain Enhanced DBS (organised and paid for during Induction)
- To provide a professional and caring service for all patients whilst in our care.
- To ensure that at all times patient safety remains paramount, and safe systems of work are adhered to
- To support the care of patients during assessments in line with the Mental Health Act
- Safe use of Company vehicles and equipment, preparing required patient paperwork and driving to local and national locations
- Valid Manual Driving Licence for the UK held for a minimum of 1 year
- Age over 21 due to the company's insurance
- Passion for working in a fast-paced environment,
- Able to reliably adapt and work well under pressure
- Good written and verbal communication skills
- Company pension
- Refer a friend scheme
- Health Care Cash plan upon successful completion of 6 months probationary period
- Employee Assistance Programme
- Over-runs paid at £22p/h
- Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
- Shift pay enhancements are also available for some call-in or overtime shifts,additional £1.75p/h.Further information will be discussed during the interview process
- 12 hour shifts
- Day shifts
- Night shifts
- Full UK Manual Driving License (Required)
- Enhanced DBS certificate within the last 3 years (preferred)
- Company pension
- Cycle to work scheme
- Refer a friend scheme
- Health Care Cash plan upon successful completion of 6 months probationary period
- Enhanced DBS
- Eligiblity for Blue Light membership
- Employee Assistance Programme to all our employees from day one
- All logo required uniform
- We provide above and beyond PPE and Equipment
- Additional Annual Leave after 2 years of service
- Wagestream - Thisis a financial wellbeing platform for frontline workers
- Valid Full UK Manual Driving License with minimum 12 months driving experience
- Excellent communication skills, including IT ability
- Ability to remain calm under pressure whilst delivering genuine care
- Demonstrate resilience
- Able to work as part of a team effectively
- Excellent attention to detail
- Over-runs paid at £22p/h
- Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
- Shift pay enhancements are also available for some call-in or overtime shifts, additional £1.75p/h.Further information will be discussed during the interview process.
- 12 hour shifts
- Day shifts
- Night shifts
- Full UK Manual Driving License (Required)
- Enhanced DBS certificate within the last 3 years (preferred)
- Company pension
- Cycle to work scheme
- Refer a friend scheme
- Health Care Cash plan upon successful completion of 6 months probationary period
- Enhanced DBS
- Eligiblity for Blue Light membership
- Employee Assistance Programme to all our employees from day one
- All logo required uniform
- We provide above and beyond PPE and Equipment
- Additional Annual Leave after 2 years of service
- Wagestream - Thisis a financial wellbeing platform for frontline workers
- Valid Full UK Manual Driving License with minimum 12 months driving experience
- Excellent communication skills, including IT ability
- Ability to remain calm under pressure whilst delivering genuine care
- Demonstrate resilience
- Able to work as part of a team effectively
- Excellent attention to detail
- Over-runs paid at £22p/h
- Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
- Shift pay enhancements are also available for some call-in or overtime shifts, additional £1.75p/h.Further information will be discussed during the interview process.
- Full manual UK driving licence. Driving experience in UK for at least a year
- Healthcare background
- Full manual UK driving licence. Driving experience in UK for at least a year
- Healthcare background
Job summary
Key Responsibilities Include:
Main duties of the job
Main duties of the job Key Skills:
In return, we offer:
Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid.NVQs available
Mental Health Transport Assistant Full- time 42.1 hours contract. Worked on a 4 on 4 off rolling shift pattern.
Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.
This contract is paid at blended rate of £12.88 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £28,214.85 based on expected hours.
About us
Overview of your organisation
Our Journey began in 2012. We specialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).
We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.
Details
Date posted
06 May 2025
Pay scheme
Other
Salary
£28,214.85 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0029-25-0008
Job locations
Unit 42 Ilton Business Park
Ilminster
Taunton
TA19 9DU
Job descriptionJob description
Job responsibilities
REPORTS TO:Deputy Care Operations Manager(DCOM)
JOB TYPES:Full-time
SHIFT PATTERNS:
QUALIFICATIONS:
If you are looking for a new rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU!
Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time.
We are looking for experienced, caring and committed Mental Health Transport Assistants with an engaging approach who are keen to enhance their skills within the Mental Health sector. Whilst previous experience is beneficial, it is not a requirement as full bespoke accredited training will be provided by our dedicated team of experienced trainers.
You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!
This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.
WHO ARE WE?
Our Journey began in 2012. Wespecialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).
We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.
Equality, Diversity and Inclusion:SCUK is committed to building a culture of inclusivity where everyone within the business feels welcomed, respected and valued as an individual and what we all bring to the business. We all have a responsibility to behave inclusively to fellow colleagues as well as patients, clients, visitors and members of the public in all their activities and to act as ambassadors for inclusion.
BACKGROUND & EXPERIENCE:
In return, we offer:
Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available.
Support and Mentoring:To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of.
Continual Professional Development (CPD):We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.
Awards:We recognise employee performance through a peer nomination award known as, Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis.
Suggestion Scheme:Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers.
Mental Health Transport Assistant Fulltime 42.1 hours contract-Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.
PLEASE NOTE:
Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.
Remuneration from 1st May:This contract is paid ata blended rate of £12.88 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £28,214.85 based on expected hours. This is to be discussed during the interview process.
Job responsibilities
REPORTS TO:Deputy Care Operations Manager(DCOM)
JOB TYPES:Full-time
SHIFT PATTERNS:
QUALIFICATIONS:
If you are looking for a new rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU!
Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time.
We are looking for experienced, caring and committed Mental Health Transport Assistants with an engaging approach who are keen to enhance their skills within the Mental Health sector. Whilst previous experience is beneficial, it is not a requirement as full bespoke accredited training will be provided by our dedicated team of experienced trainers.
You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!
This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.
WHO ARE WE?
Our Journey began in 2012. Wespecialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).
We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.
Equality, Diversity and Inclusion:SCUK is committed to building a culture of inclusivity where everyone within the business feels welcomed, respected and valued as an individual and what we all bring to the business. We all have a responsibility to behave inclusively to fellow colleagues as well as patients, clients, visitors and members of the public in all their activities and to act as ambassadors for inclusion.
BACKGROUND & EXPERIENCE:
In return, we offer:
Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available.
Support and Mentoring:To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of.
Continual Professional Development (CPD):We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.
Awards:We recognise employee performance through a peer nomination award known as, Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis.
Suggestion Scheme:Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers.
Mental Health Transport Assistant Fulltime 42.1 hours contract-Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.
PLEASE NOTE:
Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.
Remuneration from 1st May:This contract is paid ata blended rate of £12.88 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £28,214.85 based on expected hours. This is to be discussed during the interview process.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Secure Care UK
Address
Unit 42 Ilton Business Park
Ilminster
Taunton
TA19 9DU
Employer's website
Employer details
Employer name
Secure Care UK
Address
Unit 42 Ilton Business Park
Ilminster
Taunton
TA19 9DU
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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