Data Risk Director – Metrics Oversight and Risk Assessment Risk is part of Citi’s second line of defense (2LoD). Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses.

ORM-Data consists of experienced professionals who provide subject matter expertise to objectively evaluate, independently oversee, and constructively challenge first line of defense (1LoD) teams, governance, processes, and controls.

• The Data Risk Director – Metrics Oversight and Risk Assessment is a strategic professional who closely follows latest trends in own field and adapts them for application across Citi’s businesses. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and external regulators. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility oversight for Metrics produced by the 1st line of defense as well as the credible challenge for Risk Appetite. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

• The Data Risk Business Oversight Director role will have dedicated responsibility in line management of risk officers conducting second line review and challenge of data risk across businesses and functions globally. The individual will be responsible for defining and managing a diverse set of risk reviews from inception through to delivery. The ideal candidate will have previous experience leading Operational risk reviews with a solid understanding of the Basel principles governing Operational Risk Management functions.

Responsibilities:

• Oversees the execution of the ORM Framework for data risk through the lens of all businesses/functions, ensuring that operational risk is identified and managed to acceptable tolerance levels.
• Manages a large team of data risk officer subject matter experts leading a diverse set of risk reviews.
• Builds key stakeholder relationships to ensure comprehensive representation in the creation of pragmatic and executable strategies for improving Citi’s data risk posture.
• Works with colleagues across all three lines of defense in across all areas of Citi to drive challenge activity to resolution.
• Demonstrates data/technology risk management thought leadership with respect to challenging the key technologies and practices adopted to build data capabilities in the businesses and functions.
• Facilitates accurate and appropriate reporting of operational risks to senior management and regulators. Demonstrated experience in regulatory or internal oversight engagement.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Perform Governance and Oversight of data risk management. Working with colleagues in Risk, as well as technology, business and other control functions, the candidate is expected to contribute to:
  • Development of Policy and Standards
  • Challenge Lessons Learned reviews performed by the business and technology
  • Perform independent operational risk reviews
  • Perform Issue management oversight and escalation
  • Advise on best practices leveraging expertise and industry insights
• Independently identify emerging, evolving and previously unidentified data and operational risks.

Qualifications:

• 10+ years of experience in a risk, technology, or data oversight discipline within globally complex, dispersed, and diverse organizations.
• Advanced Leadership skills and demonstrated experience in operating as a leader, with an understanding and appreciation for diverse backgrounds.
• Demonstrated experience as a risk manager as both a leader and contributor in designing, executing, and resolving risk-related issues.
• Demonstrated analytical ability; asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Knowledge of principles of the data management lifecycle and data governance, in general.
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. In depth knowledge of operational processes and technology platforms supporting Citi's data operations. Ability to effectively communicate complex topics to a broad audience.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements.

Education:

• Bachelor’s/University degree, Master’s degree preferred and managerial experience
• Advanced degree (e.g. LLB, MSc, MBA) or Certifications (e.g. FRM, PRM, CDMP) a plus
• Advanced knowledge of the data-related regulatory environment strongly preferred.
• Knowledge of data management, data governance, data quality or related data concepts (DAMA, DMBOK) preferred.

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