• Job Description

  Req#: JPC - 10128895

  Hi,

  Hope you are doing well.

  Please respond me if you are comfortable for this position ASAP.

  Position: MFG/PRO Techno-Functional Consultant

  Location: South Rockwood, MI (remote till the current situation is better due to COVID)

  Duration: Long Term Contract

  Job Description :

  Must-Have

  • Good QAD experience in all modules OR at least in Distribution and Finance and good knowledge in Manufacturing.
  • EDI - Electronic Data Interchange, MFG/PRO Functional (QAD)
  • Good Experience in QAD “Application Management Service” type of engagement
  • Requirement Design, Development and Testing (Unit & Integration) in Progress Open edge
  • Good Communication and Documentation Skills
  • Good Analytical and Problem Solving skills
  • Ability to quickly adapt, learn and resolve recurring incidents

  Good-to-Have

  1. Knowledge/Experience in one or Two QAD Add-on modules like QAD QXtend, QAD Warehouse Management System, QAD Forecasting & Demand Planning System,

  2. Experience in Supporting in 24 * 7 Support model

  SN Responsibility of / Expectations from the Role

  1

  • Application Functional and Technical support

  • Incident and Problem Management - Owns a specific Incident from initial report to resolution

  • Perform Root Cause Analysis (RCA) and develop action plan

  • Developlement of Solution (Minor Enhancement, Bug Fixes etc.)

  • Comply to Change Management and Release management Policies

  • Participate in Audit & Compliance maintenance activities

  • Assist team in Updating Knowledge base for known errors and provide guidance on Best practices for ongoing solution development

  • Participates in technology/ functional meetings with various stakeholders

  2 Updating Knowledgebase/Known Error Database etc. at regular interval

  3 Customer facing for meetings, discussions etc.

  With Regards,

  Vineet Kumar | Senior Technical Recruiter

  United Software Group, Inc. End-to-End IT Systems | Services | Solutions Provider A Minority Business Enterprise

  6000 Venture Dr, Suite C & D, Dublin, OH 43017 www.usgrpinc.com

  Phone: 614-495-9222 Ext.652 Fax: 866-764-1148 Email: vineet.k @usgrpinc.com

  2016 - 2017 - 2018

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  USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law

• About the company

  United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.

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