• Job Description

  Req#: RQ4022775
  Site: The Brigham and Women's Hospital, Inc.

  
  

  Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

  
  

  
  

  Job Summary

  Mass General Brigham (MGB) Enterprise Pathology is a major strategic integrated service with several system-wide initiatives that will create synergies and efficiencies across MGB laboratory locations, including all AMC, specialty and community sites. Enterprise Pathology will ensure the efficient and effective delivery of laboratory testing across MGB hospitals and advance strategic collaborations in clinical excellence, quality, access and cost efficiency. Reporting to the Senior Director for AMC and Specialty Hospitals, Enterprise Pathology, and in close collaboration with the MGBELS Deputy Chair, division chiefs, medical directors and clinical managers, the MGB Director of Operations, Molecular and Tissue Typing Service, is responsible for driving the integration strategy that will ensure the operational, quality, and financial success of both BWH and MGH clinical services related to molecular testing for BWH CAMD and MGH CID, cytogenetics, and tissue typing. This critical leadership role will drive the organization of integrated operations through initiatives including performance benchmarking, service menu determination, utilization management initiatives, revenue cycle management, emergency and resiliency planning, application of standardized human resources policies and career development initiatives (career pathways) and actively participate in guidance for non-faculty compensation programs. The position participates in MGB Pathology and local AMC hospital committees and may lead enterprise-level initiatives as assigned. The role provides expertise and guidance to laboratory clinical managers and medical directors related to operational management, people management/human resources, and budget oversight. The role requires strong management skills and a collaborative approach in working together with leaders from both BWH and MGH to ensure that all related molecular testing and tissue typing testing services meet the needs of local clinicians within the context of alignment with enterprise standards and approaches reached through consensus and formal policy. This individual will also play a pivotal role in the design of the combined operations for these areas that will be realized with the development of the central laboratory. Role is a hybrid role with flexibility for limited remote work (1X per week) and an expectation of weekly on-site presence at all testing locations under their direction; some meetings may occur outside of normal business hours.

  
  

  Qualifications

  1)Works closely with Clinical Division Chiefs, Deputy Chair for MGBELS and Senior Director for AMC and Specialty Hospitals to identify and implement opportunities to provide the highest quality, effective and efficient integration that supports superior clinical service. Participates in a leadership role with work groups advancing AMC integration. Acts as committee member, or assigns delegate, for molecular, cytogenetics and tissue typing ILS committee. Takes on a leadership role with work groups advancing AMC and enterprise integration. Communicates the Enterprise Pathology strategy for clinical services internally and throughout all of BWH and MGH. Works to ensure that direction of Integrated Lab Services work groups aligns with overall goals of the MGB organization

  2) In conjunction with Clinical Division Chief, works closely with AMC based clinical managers to establish highly integrated services that support MGB goals of quality and service, and are guided by on-going and future MGB initiatives such as productivity benchmarking, clinical standardization, financial sustainability, buoyant financial performance analysis and budgeting.

  3) Works closely with Sr. Director for AMC and Specialty Hospitals, Human Resources leadership and AMC clinical managers to develop, evaluate and implement employee engagement strategies in support of improved staff retention and advancement. Identify potential market equity challenges and advocate for timely market reviews based on established HR metrics (turnover, declined offer rates, time to fill). Advance job grade/skill mix standardization across the BWH and MGH in alignment with MGB career pathways.

  4) Determines and prioritizes resource needs (FTE, capital, non-salary expenses) for Anatomic Pathology Service within each AMC, and across the BWH and MGH (local budget rules and authority permitting). Participates in a leadership role with work groups advancing AMC and enterprise integration.

  5) Hires and works with clinical managers and other leaders at academic medical centers and helps to develop and position leaders for success. Provides performance review input in a timely manner on an annual basis and identifies areas for growth and professional development opportunities. Grows leadership capabilities of managers to aid in identifying future central laboratory clinical management leadership, and in director succession planning

  6) Works with medical director leadership to develop efficient and stable model for medical director test interpretation

  Education

  • Bachelor's Degree Medical Lab Science, Biology, Chemistry required, or bachelor's degree Related Field of Study required
  • Master's Degree Related Field of Study preferred

  
  Can this role accept experience in lieu of a degree?
  No
  
  Licenses and Credentials

  • ASCP or comparable certification required upon hire

  
  Experience

  • Experience in healthcare operations 5-7 years required
  • Experience in a management or leadership role 3-5 years required
  • Experience leading or implementing and managing integration and consolidation 0-1 years preferred

  
  Knowledge, Skills and Abilities

  • Ability to drive change and break through historical barriers to improve collaboration between AMC departments and improve overall operations; lead groups and develop strategies for consensus-based decision making among leaders with differences of opinion toward optimal result for the system
  • Exceptional organizational skills with ability to multi-task and manage competing priorities, with excellent follow-through and proactive approach
  • Strong communication skills, both written and verbal. Ability to develop and implement approach for cascading information throughout the organization
  • Superb interpersonal skills and ability to work independently and collaboratively as required
  • Experience in identifying, hiring and developing leaders to position them for personal growth and organizational success. Strong leadership and problem-solving abilities.
  • Strong analytical and financial management skills; ability to identify cost trends and causes; experience in developing and evaluating performance metrics. Understanding of revenue cycle and billing operations for molecular and genetic testing.

  
  

  
  

  Additional Job Details (if applicable)

  Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

  
  

  Remote Type

  Hybrid

  
  

  Work Location

  70 Francis Street

  
  

  Scheduled Weekly Hours

  40

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  
  

  Pay Range

  $121,908.80 - $177,351.20/Annual

  
  

  Grade

  9

  
  

  At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

  
  

  EEO Statement:

  The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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