• Job Description

  Req#: 24981

  We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

  Position Summary

  As the ERP Governance and Status Manager, you are a key member of the Program Office responsible for establishing and maintaining effective Program governance processes and providing comprehensive status management for a large-scale transformation program. This role requires significant attention to detail with a solid understanding of project management, governance frameworks, status management, and excellent communication skills.

  Your main objective is to create value by ensuring that the program adheres to a defined governance process and that key stakeholders are kept informed with the right status updates at the right time.
  
  Your operational tasks involve management of the day-to-day aspects of status and communications, risk and issues, governance frameworks, and maintenance of Program documentation and compliance. In addition, you will have the opportunity to shape leading practices and drive innovation within the team.
  
  You will also contribute to the growth of team members by sharing knowledge and supporting a culture of continuous learning and improvement within the team.
  

  Grade: 18
  Deadline to apply: Open until filled
  

  Tasks and Responsibilities

  Key Responsibilities:
  Value Creation

  • Develop and sustain program governance frameworks that align with Program goals and objectives and support compliance objectives.
  • Define program reporting structures and processes, ensuring that program status is accurately reported to program stakeholders.
  • Identify and manage governance and reporting risks, ensuring that appropriate mitigation and contingency plans are developed and executed.
  • Facilitate effective communication channels between the Program Office, project teams, and stakeholders.
  • Utilize data-driven insights to optimize team’s performance and adapt for future efforts.

  Business Operations

  • Collaborate with project managers and team leads to collect and consolidate status updates.
  • Work closely with the Risk Management team to identify, assess, and prioritize enterprise risks associated with the ERP transformation and assist in developing and implementing risk mitigation strategies.
  • Regularly review and update risk registers, ensuring that potential issues are proactively addressed.
  • Maintain comprehensive documentation related to governance processes, decisions, and program status to ensure the program complies with audit and external oversight requirements.
  • Conduct regular internal reviews to ensure adherence to established governance frameworks and compliance standards.
  • Work with internal and external auditors, including external oversight partners to provide necessary documentation and support during audits or program reviews.
  • Develop a schedule of required status updates and key governance meetings and work with team members to prepare agendas and meeting materials.
  • Ensure meeting notes are completed and approved for all major meetings including extracting actions, risks, decisions, and issues.
  • Schedule status reviews with program leadership.
  • Ensure transparency by providing timely and accurate information on program status, milestones, and achievements.
  • Prepare and deliver presentations to convey complex information in a clear and concise manner.
  • Generate and deliver regular status reports to provide a holistic view of the program's progress, risks, and issues.
  • Maintain Project Workplan including schedule and key deliverables tracker.

  People Development
  Foster a culture of continuous learning:

  • Develop a culture of ongoing learning and improvement
  • Provide training and coaching to team members

  Mentorship and Collaboration:

  • Encourage experienced team members to mentor others
  • Foster a collaborative working environment through effective communication

  Career Development:

  • Understand team members' career aspirations
  • Discuss potential growth opportunities and required skills

  Performance Management:

  • Conduct regular evaluations, giving constructive feedback
  • Recognize achievements and areas for improvement
  • Acknowledge exceptional performance and contributions

  Empowerment and Cross-Training:

  • Encourage ownership of tasks and initiatives
  • Provide opportunities to learn different program functions
  • Create an environment for exploring new ideas and technologies

  Work-Life Balance:

  • Promote well-being through a balanced workload
  • Offer flexibility and maintain a healthy work environment

  Minimum Skills

  Minimum Knowledge and Abilities

  Demonstrated multi-year experience in program or project status management, governance, or project management field.

  Demonstrated ability to develop and sustain program governance and status reporting processes.

  Demonstrated knowledge of reporting methodologies, tools, and techniques.

  Preferred Qualifications

  • Experience working in a large-scale organization and complex environments; perhaps in a consulting or advisory environment.
  • Excellent communication, collaboration, and leadership skills.
  • Experience managing change and driving organizational transformation.
  • Experience managing SharePoint sites and content.

  Competencies

  Acting Decisively

  Driving for Results

  Developing Talent

  Delivering High Quality Work

  Minimum Education

  Bachelor's degree in a related field or equivalent experience

  Required Certifications

  Working Environment

  Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

  Ability to travel to and from meetings, training sessions or other business related events.

  Physical Demands

  Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

  Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

  CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

• About the company

  CPS Energy is the municipal electric utility serving the city of San Antonio, Texas.

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