• Job Description

  Req#: R0031122

  Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

  What you’ll do:

  As an MI analyst in Comms and Learning, you will help the department in demonstrating the effectiveness of our strategic, tactical and BAU performance through the provision of regular insight and reporting, while leading the development of our offering using the variety of tools available across both the department and wider Sky.

  • Continue to build and develop a data suite that brings Comms and Learning’s activity to life.
  • Develop integrated insight, allowing us to track project performance, provide proactive recommendations from operational data, and demonstrate the ROI and the value Comms and Learning adds.
  • Provide regular reporting to support storytelling and business performance improvement.
  • Maintain the integrity of our MI processes, with detailed reviews and data cleansing to ensure all data and reports are accurate, current, complete and consistent.
  • Use your unique skillset to act as a consultant to Comms and Learning and our leadership team, providing data and insight driven recommendations to support solutions and proposals.
  • Support and develop our survey capability for a variety of departmental needs (early life, reactive, tactical, leadership, campaign and so on).
  • Act as the lead on our wider partnerships with Sky Insight and the various operational insight teams to turn our data into more rounded business insight.
  • Be passionate about data, both quantitative and qualitative, and how it can help shape business solutions. You won’t order take, you will lead.

  What you’ll bring:

  • Experience in working with SQL & Python.
  • Excellent data manipulation skills and be an advanced user of Microsoft Excel.
  • Excellent mathematical & analytical skills and keen eye for detail; having the ability to analyse, problem-solve, model, and interpret complex data.
  • A customer-centric, flexible, and proactive approach, with the ability to work under the pressures of deadlines.
  • Ability to present data in simple visual and qualitative ways and be able to talk through the data with senior stakeholders and give opinion on what the data is suggesting.
  • Ability to take a business problem and provide an analytical response that helps inform the next action to take.
  • Experience in building tactical and short-term dashboards (using Google Cloud Platform / Looker Studio / Tableau) to support point in time analysis and building longer term, regular reporting, to aid business performance monitoring.
  • An understanding of Sky’s wider business data capability and availability and an ability to tap into this for Comms and Learning’s needs.

  Team overview:

  In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you’re a frontline colleague speaking to a customer, or one of brilliant support people, you’ll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.

  The Rewards:

  There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences

  How you'll work:

  We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

  We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

  Inclusion:

  At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

  We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

  Why wait?

  Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

  To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

  Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

• About the company

  Sky News is a British English language free-to-air television news channel and organisation.

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