• Job Description

  Req#: 25-48411
  Hybrid 3 days week at Dallas, TX, 75019 OR Tampa, FL, 33647
  
  Contract to Hire role
  Interview process - 1 round In office
  
  Important Notes From Hiring Manager:
  This role is is a junior role and only requires a max of 6 years experience.
  Provide Tools Support for ALM / Quality Center Customization support.
  Troubleshooting issues reported by Users.
  Integration with other Microfocus and 3rd Party tools with QC / ALM / Octane
  Administrative tasks for implementing ALM functionality.
  Responsible to creating new users.
  Responsible to create new projects.
  Usage Monitoring and reporting.
  
  Description
  In this position, you will be reporting to Direct Delivery (DPO COE) organization and support engineering project teams on ALM tools related topic such as – tool roll out, configuring tools to projects and business needs and training.
  Ability to work effectively across functional and geographic boundaries in the interest of the customer and business (required)
  
  Excellent organizational and interpersonal skills (required)
  Excellent time management skills (required)
  Excellent written and verbal communication skills (required)
  Excellent analytical and problem-solving skills (required)
  Ability to work independently with minimal supervision (required)
  
  Job Responsibilities
  Provide Tools Support for ALM
  Troubleshooting issues reported by Users.
  Responsible to creating new users.
  Responsible to create new projects.
  Usage Monitoring and reporting.
  Quality Center Customization support.
  
  Work closely with all engineering domains to support on ALM tool related topics.
  Support PMT organization to deploy current and new tool suites to engineering projects.
  Support users by creating tool related scripting and automation of repetitive tasks.
  Support engineering teams to extract charts and dashboards from the ALM tools.
  Support Configuration Manger, Change and Problem Resolution manger to monitor and extract audit reports from the ALM tools.
  Pilot new tools, perform tests with IT organization before upgrade or new tool roll out.
  
  Monitoring
  Support multiple projects across different time zones.
  Administrative tasks for Application Maintenance
  Migration of projects to latest version of the application
  
  New patch implementation
  Validation and verification of the upgraded environment and projects
  Microfocus QC /ALM / Octane project creation and maintenance
  Monitor and proactive management of centralized shared tools services such as license servers, databases, application services and infrastructure that underpins these.
  Integration with other Microfocus and 3rd Party tools with QC / ALM / Octane
  Administrative tasks for implementing ALM functionality.
  Experience implementing new functionality.
  Customization and configuration of the project as per the project requirement (user roles, project entities, Alerts, Workflows etc.)
  Designing and developing workflows and configurations
  Development of template projects and cross project customization
  Customizing within the dashboard/reporting module
  Identify, analyze, and mitigate project and operational risks.
  Ability to coordinate activities with various technical teams (network, database, and architecture) to structure solutions.
  Development and communication of tool usage and best practices
  Understanding and developing SQL queries
  Knowledge of macro creation
  Ability to handle multiple priorities and assess and adjust quickly to changing priorities.
  Ability to think of new solutions and be proactive to go with a can-do attitude.
  Proven verbal and written skills to communicate / report both technical and non-technical audiences.
  
  Leadership Expectations
  Champion Inclusion: Embrace individual differences and create an environment of support, belonging and trust. Invite every voice, every day.
  Communicate Clearly: Listen to understand, ask questions for clarity and deliver messages with purpose. Be intentional to ensure your message is understood.
  Cultivate Relationships: Show care and compassion for others and authentically build networks across functions. Partner up, down, and across to enable enterprise results.
  Instill Ownership: Ensure accountability, manage execution, and mitigate risk to deliver results. Instill initiative-taking to make a positive impact.
  Inspire Growth: Develop yourself and others through coaching, feedback, and mentorship to meet career goals. Build capabilities of others, strengthen our organization.
  Propel Change: Think critically, respectfully challenge, and create innovative ways to drive growth. Be bold and challenge to make things better.
  
  EEO:
  “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

• About the company

  Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

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