• Job Description

  Req#: R-255354

  About this role:

  Wells Fargo is seeking a Microsoft 365 Business Administrator and Analyst to help us achieve our digital workplace vision. The role will be part of the Wealth & Investment Management business and focus on employee facing productivity tools. In particular, this individual will perform a wide range of business responsibilities related to the delivery, appropriate use, and support of the Microsoft 365 cloud-first platform.

  In this role, you will:

  • Perform product and feature analysis across the Microsoft 365 platform and provide recommendations and user guides for the base functionality, available apps and web parts, configuration options and appropriate use that supports our digital strategy
  • Provide standard business administration, security, and reporting for performance, usage, and compliance
  • Elicit business needs from partners and stakeholders to translate the needs into documented business requirements, including agile use cases and user stories
  • Conduct industry, product, and user research in order to come up with re-usable solutions to business problems
  • Build and configure sites and automated solutions using a variety of product such as SharePoint, Power Platform, Yammer, Viva, MS Teams, etc.
  • Provide end-to-end management of business testing, including test strategies, test cases, scripts, reporting and managing the test plan to timely completion with business partners
  • Manage or maintain custom digital solutions and intranet utilities i.e., navigation, search or web templates
  • Contribute to the management of the living defect list and exception tracking
  • Monitor request queues and provide responses to business partners or route issues for appropriate resolution
  • Perform everyday product support and training while providing recommendations to the Service & Support Manager on ways to improve processes through emerging technologies

  
  Required Qualifications, US:

  • 2+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  
  Desired Qualifications:

  • 2+ years of SharePoint experience
  • 1+ years of experience building automated solutions using MS Power Platform (Power Apps, Power Automate and Power BI)
  • Ability to analyze business requirements and transform those requirements into business rules
  • Experience building and managing sites and workspaces using Microsoft Office 365
  • Ability to identify trends and recommend product enhancements
  • Uses analysis to identify and define business requirements, while supporting the validity of the final product.
  • Experience with user research, user experience and digital usability design
  • Experience reviewing sites and digital solutions for web accessibility
  • Experience using HTML and high-level understanding of CSS
  • Experience with Agile methodology of project delivery

  
  Job Expectations:

  • This position offers a hybrid work schedule in one of the listed job locations
  • Ability to work nights, weekends, and/or holidays as needed or scheduled

  This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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