Job Description

Req#: 2029243

Candidates residing out of state will need to be able to work Pacific Time Zone hours.

This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
The ideal candidate for supporting the M365 Collaboration Team will have knowledge and experience with Microsoft 365 applications. This individual will be adept at analyzing issues and providing effective solutions to ensure seamless collaboration within the organization. They should have a strong ability to communicate and deliver effective training, empowering team members to utilize M365 tools efficiently. The candidate will play a crucial role in fostering a collaborative environment by leveraging their expertise in Microsoft 365 applications and their problem-solving skills. Their proactive approach to identifying and addressing challenges will be instrumental in driving successful outcomes and ensuring that all users are well-equipped to maximize the benefits of Microsoft tools.
JOB SUMMARY/PURPOSE
- Participates in the design, implementation, support, testing, and administration of SharePoint, Power Platform, Microsoft Teams as well as being adept in new tools and solutions presented by Microsoft. Using industry standard software development techniques, tools and frameworks will support and troubleshoots issues related to current web platforms and websites. Participates in customer education related to website content creation and modification. Participates in implementation of new technologies in support of business processes and objectives.
DEPARTMENT DESCRIPTION
- Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation.
EXPERIENCE/EDUCATION/QUALIFICATIONS
- Bachelor’s degree (preferably in a related field) or equivalent experience required.
- Experience in the following required:
  - Web development, support and/or web administration.
  - Requirements gathering and software development.
  - Object oriented design, design patterns and data structures.
  - Relational databases in a client server environment.
  - Trouble-shooting or supporting business critical applications and processes in a high urgency environment.
- Experience in the following preferred:
  - MS SharePoint, MS SQL, .NET, PHP, Java and Java Script.
  - An agile development environment.
  - A healthcare environment.
KNOWLEDGE/SKILLS/ABILITIES
- Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.
- Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
- Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.
- Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.