• Job Description

  Req#: 5001007461606

  Job Description

  Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!

  BASIC RESPONSIBILITIES
  This position requires passion, understanding, and commitment to the needs of the military community and civilian domains to establish and build relationships with military service members, Veterans, and their families in the communities that we serve. Communication, confidence, and relationship building skills are integral in this role. The Military Liaison Coordinator assists with programs to attract and retain new GECU member relationships. Helps identify member needs, challenges, and plans. Represents GECU at designated military events to include events, ceremonies, balls, briefings and more as needed. Adheres to established budget and documentation requirements.

  TYPICAL DUTIES
  Collaborates closely with Military Liaison to execute defined goals and organizational strategies to serve military service members, Veterans, and their families in the communities we serve.

  Builds positive working relationship with the military community while explaining the philosophy, objectives, policies, and services of the credit union.

  Assists with implementing initiatives targeted for new and existing military community members.

  Works with Military Liaison and colleagues to make recommendations on marketing deliverables, messaging, sponsorships, and giveaways that adheres to brand and compliance guidelines.

  Collaborates with Military Liaison and Communication department to ensure timely input of project requests and evaluates results of various marketing strategies to ensure successful attainment of goals.

  Acts as liaison between GECU and military community while ensuring credit union reputation within the military and civilian domains is stellar.

  Promotes favorable image of the credit union at military focused activities within the community.

  Maintains and understands compliance to ensure that work complies with GECU’s established policies, procedures, and applicable regulations, to include Military Lending Act (MLA), Servicemember Civil Relief Act (SCRA) and military trademark guidelines.

  Make recommendations on military support, appreciation, and “test and learn” marketing efforts.

  Provides military-affiliated organizational support, to include but not limited to, event preparation, set-up, and execution while attending briefings and meetings to stay up to date on military initiatives.

  Assists with financial education seminar preparations to include planning, scripting, messaging, attendance, and follow-up.

  Keeps apprised of local, state, and national military initiatives, competitor marketing strategies, and informational materials while assisting with developing and analyzing competitive strategies and services for GECU.

  Researches, recommends, and volunteers with approved military-affiliated organizations.

  Cooperates with other department personnel to ensure a “team effort” and prompt member service while maintaining member confidentiality.

  Travel may be required to key military initiatives such as conferences, briefings, etc.

  Maintain and understand compliance to ensure that work complies with GECU’s established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).

  Other duties as may be assigned or required in connection with the general operation of the credit union.

  Requirements

  CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS
  Bachelor’s degree in Business, Marketing or related field or equivalent and three (3) to five (5) years of experience with military engagement role to include prior service.

  Ability and flexibility to multi-task, prioritize and organize multiple projects/task concurrently while meeting established deadlines.

  Extensive knowledge of military community with proven relationship building and networking skills.

  Ensure that all information and transactions regarding credit union members and potential members are kept confidential.

  Excellent written and oral communication skills.

  Portrays a confident image and adheres to proper dress code in all credit union functions.

  Must be outgoing, assertive and quick-on-their-feet to meet member needs within credit union policy.

  Ability to work well independently, with vendors, organizations, and as part of the team.

  Good working knowledge of PC and various software products.

  Requires sitting majority of the day, lifting up to 35 pounds, bending, squatting, twisting and kneeling occasionally; reaching above and below shoulder level frequently. Requires considerable driving.

  PRIMARY RESPONSIBILITY
  Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.

  Required availability: Monday - Friday: 8:00 a.m. - 5:00 p.m.

  Including non-traditional hours and weekends as needed

  
  This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application. All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.

  Location

  Ops Center, El Paso, TX

  Salary Information

  $56,306 - $84,469 Annually

• About the company

  As El Paso's largest credit union, GECU is here to help you with auto loans, home loans, personal loans, credit cards, checking and savings accounts, and more!

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