• Job Description

  Req#: 505996

  Department Overview:	The Madison Museum of Contemporary Art is an independent organization that exhibits, collects, and preserves modern and contemporary art to provide transformative experiences that educate, reflect, and inspire us as individuals and a community. MMoCA will be a vibrant organization that will foster the exchange of ideas and create experiences that will inspire a wide audience; a nexus for the work of emerging and established artists, welcoming compelling new work, presenting this and existing work in a dynamic and extraordinary space; a catalyst for the continued development of a vigorous community of artists; a forum that will encourage people to be challenged by, reflect on, and make connections between art and the world around them.
  Anticipated Start Date:	ASAP
  Anticipated End Date (If Applicable):
  Remote Work Eligibility Detail:	Not Remote
  Anticipated Hours Per Week:	6-18
  Schedule:	The Museum is open 12-6p (Thurs-Sun), with some events and tours requiring staff to come in or stay late to help facilitate. Priority is given to those with availability on Thursday afternoons and weekends.
  Salary/Wage Range/Lump Sum:	$13.00
  Number of Positions:	2-4
  Qualifications:	● Customer service experience, preferably with diverse audiences ● Basic computer experience is needed, including MS Office programs ● Able to communicate clearly in a knowledgeable and friendly fashion ● Able to work alone and as part of a team ● Ability to routinely walk, talk, observe, and concentrate for extensive periods of time (4-6 hours) ● Aptitude to be appreciative of multiple diverse perspectives, and a commitment to MMoCA’s initiatives regarding diversity, equity, accessibility, and inclusion ● Applicants conversant in one or more foreign language are strongly encouraged to apply ● Strong interest in learning about contemporary art
  Knowledge, Skills & Abilities:	● Customer service experience, preferably with diverse audiences ● Basic computer experience is needed, including MS Office programs ● Able to communicate clearly in a knowledgeable and friendly fashion ● Able to work alone and as part of a team ● Ability to routinely walk, talk, observe, and concentrate for extensive periods of time (4-6 hours) ● Aptitude to be appreciative of multiple diverse perspectives, and a commitment to MMoCA’s initiatives regarding diversity, equity, accessibility, and inclusion ● Applicants conversant in one or more foreign language are strongly encouraged to apply ● Strong interest in learning about contemporary art
  Position Summary/Job Duties:	● Maintain the safety and security of the guests, artwork, and building ● Enthusiastically and confidently share knowledge about exhibitions/artists; promote educational and art programs; explain MMoCA’s history and architecture; and impart any other information that provides visitors the best possible experience at the museum and in the surrounding community ● Attend mandatory (paid) training sessions on Museum programming, exhibiting artists, safety and security, exhibition content, and visitor experience best practices ● Ability to use independent judgment and discretion to make swift decisions related to enforcement of regulations ● Work with Public Operations Director, Manager, and shift Supervisors to ensure a smooth flow of Museum guests, event/program attendees, restaurant patrons, and other activities within the building ● Provide assistance with Museum functions such as Artist Talks, Opening Celebrations, and Films, as directed, including facilitating equipment load-in/out, greeting large groups, general set-up (tables, chairs, stanchions, etc.), and other mission-related tasks ● Limited payment processing for cinema programs and merchandise sales ● Keep detailed records of activities in the galleries, including attendance and artwork reports ● Perform visitor information desk duties , including greeting visitors, assisting with coat check, providing exhibition and accessibility information, and tracking attendance ● Occasionally facilitate interactive exhibition elements and implement time and line management for timed gallery experiences (includes use of iPad) ● Share feedback from Museum guests to ensure MMoCA is responsive to our audience ● Contribute to MMoCA's initiatives to expand and advance diversity, equity, accessibility, and inclusion
  Physical Demands:	The work environment and job specifications listed below are representative of those that must be met by an employee (with or without accommodations) to successfully perform the essential functions of this job. ● Primarily perform work in a museum galleries and lobby environment ● Frequently move around the workspace and access or use computers, office equipment, telephone, and any other pertinent supplies, space or equipment used to perform the duties of the position ● Some nights and/or weekends may be required ● Minimum weekly availability is 5 hours; maximum 15 hours per week ● Ability to stand for extensive periods of time (one shift is typically 4–6 hours) ● Work with frequent interruptions ● Lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds
  Institutional Statements:	Equal Employment Opportunity Statement: UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu Accommodation Statement: If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

• About the company

  The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.

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