• Job Description

  Req#: 38898
  Job Description
  The AAA New Castle Roadside Assistance Team is hiring a Battery and Light Service Technician!! Are you looking for a career and an opportunity to grow professionally? Do you enjoy working outside in the fresh air, helping others, and making a difference? We are looking for dependable, and empathetic individuals who truly love to help others and don't mind working outside in various weather conditions. Want to be part of our fantastic team? Apply TODAY!
  **NO CDL required** **Paid Training!** **Hiring Immediately**
  We offer our Associates:
  • A competitive base rate starting at $22.50/hour, depending on experience, paid on a bi-weekly basis)

  • Schedule to be determined and must be able to work days, nights, weekends and holidays

  • Overtime opportunity during peak season

  • Monthly bonuses (potential to earn to additional $300-$500 per month!)

  • Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment

  • 8 Paid Holidays

  • 401(k) plan with company match up to 7%

  • Health, Dental, Vision, & Life Insurance

  • Tuition reimbursement up to $5250/year and professional certifications

  • Complimentary AAA Membership (inclusive of products & service discounts)

  • PAID training to qualified candidates

  • PAID uniforms
  Our Roadside Assistance Battery Sales Technicians are dedicated drivers who:
  • Provide mobile battery services using established guidelines and quality control procedures. Perform diagnostic tests and recommend solutions including sales of batteries and installations in various types of vehicles.

  • Keep abreast of battery options and sales techniques.

  • May need to provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.

  • Communicate with members effectively to keep them informed and to ensure their safety.

  • Make sound decisions regarding the safe service of vehicles and to accommodate member needs.

  • Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.

  • Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.

  • Other duties as assigned.
  Do you have what it takes?
  • Must be at least 21 years old.

  • Completion of a high school diploma or equivalent.

  • Valid driver’s license with a satisfactory driving record and the ability to operate passenger vehicles and trucks with automatic and manual transmissions.

  • Must have ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy.

  • 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

  • Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.

  • Must successfully complete required departmental training courses within 60 days of hire. Ability to successfully complete any additional future department training as required. (May need to adjust your schedule to attend training).

  • Knowledge and skills to perform various diagnostic tests, to recommend solutions and to sell and install batteries in various types of vehicles.

  • Ability to communicate effectively in writing, verbally and using assigned technology.

  • Ability to use hand tools to provide service.

  • Basic skills using email and GPS (Global Positioning Systems).

  • Ability to operate passenger vehicles and light-medium duty trucks while primarily working from a service vehicle.

  • The ability to lift and carry equipment weighing up to 75 pounds; bending, kneeling and balancing to inspect vehicles and change tires and pushing vehicles on occasion. Must have complete dexterity and fine/gross motor skills. Exposure to noise from traffic and two way radios on a daily basis.
  ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
  Job Category:
  Fleet

• About the company

  AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, and AAA Oklahoma/South Dakota joining, now representing nearly six million members in 13 states and Washington, DC

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