T-Mobile
Mobile Expert, Virtual Retail | Overland Park, KS | On-Site Position
This job is now closed
Job Description
- Req#: REQ257455
Employer Industry: Telecommunications
Why Consider this Job Opportunity:
- Base compensation plan and generous attainable bonus plan
- Opportunity for career growth and advancement within the company
- Chance to be part of a team that values excellent customer service and loyalty
- Access to training on new skills, products, and processes
- Utilization of digital tools in interactions and onboarding
- Ability to provide a best-in-class customer experience and build customer loyalty
What to Expect (Job Responsibilities):
- Sell and serve customers, providing an exceptional customer experience and building loyalty
- Consistently train on T-Mobile experiences, new skills and processes, knowledge of systems, new products, and reference resources
- Utilize sales skills in new customer acquisition, with a focus on results-oriented drive and confidence for success
- Use digital tools in interactions and onboarding
- Troubleshoot and multitask between Windows systems, with knowledge of IoT and computer hardware proficiency
What is Required (Qualifications):
- High School Diploma/GED
- Less than 2 years of customer service and/or sales experience, preferably in a retail environment
- Customer acquisition sales skills, with a competitive drive and confidence for success
- Troubleshooting and multitasking abilities, with knowledge of IoT and computer hardware proficiency
- Provide superior customer service, building loyalty and customer satisfaction
How to Stand Out (Preferred Qualifications):
- None provided
#Telecommunications #CustomerService #Sales #CareerGrowth #DigitalToolsAbout the company
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