Employer Industry: Telecommunications

Why Consider this Job Opportunity:
- Base compensation plan with a generous attainable bonus plan
- Opportunity for career growth and advancement within the company
- Chance to work with cutting-edge technology and shape the future of wireless and beyond
- Be part of a team that values delivering amazing customer experiences
- Collaborative and supportive work environment
- Make a connection that enhances the lives of customers

What to Expect (Job Responsibilities):
- Sell and serve customers, providing a best-in-class customer experience and building loyalty
- Consistently train on T-Mobile experiences, new skills and processes, and knowledge of systems and products
- Utilize digital tools in interactions and onboarding
- Acquire and maintain knowledge of wireless/voice/data products and services
- Meet performance targets including sales, customer experience, and quality of sale metrics

What is Required (Qualifications):
- High School Diploma/GED (Required)
- Less than 2 years of customer service and/or sales experience, retail environment preferred
- Customer acquisition sales skills
- Multi-tasking and navigating between Windows systems
- Troubleshooting and working knowledge of IoT
- Computer hardware proficiency

How to Stand Out (Preferred Qualifications):
- 12 months of experience in customer service and/or sales in a retail environment

Hashtags:
#Telecommunications #CareerOpportunity #CustomerExperience #CuttingEdgeTechnology #Teamwork

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