• Job Description

  Req#: 24617

  Who are we?

  Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, Sanlam is increasingly introducing greater financial and technical expertise.

  What will you do?

  The successful candidate is required to efficiently, professionally and effectively manage all medical appointments.

  What will make you successful in this role?

  Respect and apply Sanlam Namibia policy and procedures in a professional and ethical manner
  Scheduling of medical appointments with perspective clients
  Processing of bookings on the DocIt system
  Effective client Service to stakeholders and external clients
  Arrangement of required medical appointments for clients and completion of medical forms
  Keep client appointments on schedule by notifying clients and following up
  Strictly follow universal precaution, infection control principles and sterilization of medical instruments
  Liaise with brokers, advisers and key role players in the medical profession
  Record keeping and medical supplies management
  Provide regular, on time and quality monthly narrative reports to the Medical Liaison Officer
  Taking samples, pulses, temperatures and blood pressures
  Drafting short medical reports
  Other duties as assigned within scope of practice
  Accurate and timely investigation and feedback to intermediary and stakeholder queries
  Professional and well-structured communication of requirements and follow ups

  Qualifications and Experience

  Grade 12
  Bachelor of Science Degree in Nursing
  Registered with Namibia Health Profession Council of Namibia (HPCNA)
  Registered with Ministry of Health and Social Services
  Minimum of 3 - 5 years of working experience
  Driver's Licence Code 8

  Knowledge and Skills

  Excellent Communication Skills in English (Verbal & Written)
  One local Namibian language will be an added advantage
  Computer Literate (MS Office Package)
  Intermediate administration, recording keeping and data management
  Mobile position and it may be required to work overtime from time to time
  Attention to detail, accurate and organised
  Confidentiality; work ethics and professionalism are essential
  Ability to work under pressure

  Personal Attributes

  Decision quality - Contributing independently

  Persuades - Contributing independently

  Action orientated - Contributing independently

  Business insight - Contributing independently

  Build a successful career with us

  We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

  Core Competencies

  Cultivates innovation - Contributing independently

  Customer focus - Contributing independently

  Drives results - Contributing independently

  Collaborates - Contributing independently

  Being resilient - Contributing independently

  Turnaround time

  The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

  Our commitment to transformation

  The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. The Group's Employment Equity plan and targets will be considered as part of the selection process.

• About the company

  As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

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