• Job Description

  Req#: req35202

  Mobility Advisor

  • Clerk Grade: 7/8 - starting salary $106,025 + super
  • Employment Type: Multiple Temporary role’s up to 6 months
  • Location: Parramatta and/or McKell (Sydney)
  • We embrace Healthy Hybrid Habits, with the expectation that you attend DCS office once a week. This may change in near future.

  About the team

  You will be joining a hugely supportive and collaborative team of recruitment professionals who understand that collectively we can overcome any challenges. We encourage flexible working and meet regularly to discuss ideas and take a continuous improvement mindset into everything we do.

  About the role

  This role is part of the Talent Acquisition & Onboarding Division within the DCS Mobility Team. As a Mobility Advisor, you will play a pivotal role in providing empathetic support and guidance to staff impacted by organizational changes. You will empower individuals to navigate career transitions with confidence, offering compassionate communication and equitable opportunities for professional growth. This is a great opportunity for someone who enjoys candidate management and building ongoing relationships with talented professionals.

  Your main responsibilities and duties will include but are not limited to:

  • Provide personalized advice and guidance to impacted staff members in mobilizing across roles within DCS and across the public sector
  • Deliver end to end mobility services in line with best practice, legislation and guidelines
  • B uild and maintain strong relationships and influence hiring managers and decision makers at different levels.
  • Demonstrate exceptional interpersonal skills with a natural ability to empathize and communicate sympathetically.
  • Collaborate closely with diverse stakeholders at all levels, working in alignment with government policy and guidelines to advise on best practice.
  • Conduct career coaching sessions to enhance candidates' job readiness and confidence.
  • Ensure fairness and equity in the selection and placement process.

  About you

  • You demonstrate experience working within a HR/Talent role with a knowledge of talent acquisition or HR processes and policies within a government environment.
  • You maintain a high level of attention to detail, responding quickly and accurately to critical information.
  • You are organized and self-motivated, capable of executing key tasks in a high-pressure environment.
  • You possess a broad knowledge of candidate sourcing techniques and strategies for role matching experience.
  • You prioritize clear and open communication with customers and stakeholders, understanding and interpreting their needs. You lead with an empathetic approach, providing support and proactively solving problems during times of change.
  • Experience with Case Management in a HR environment or knowledge of IR/ER practices will be highly regarded.

  How to Apply

  Your application should include an up-to-date CV and cover letter which clearly details your skills and experience that are relevant to this role

  For enquiries relating to recruitment please contact Rodrigo Sandoval, Talent Acquisition Advisor via rodrigo.sandoval@customerservice.nsw.gov.au

  Salary Grade 7/8, with the base salary for this role starting at $106,025 base plus superannuation

  Click Here to access the Role Description . For enquiries relating to recruitment please contact Rodrigo Sandoval via rodrigo.sandoval@customerservice.nsw.gov.au.

  Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

  Closing Date: Friday, September 27th, 2024 at 10:00 am

  Careers at Department of Customer Service
  A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
  

  Belong in our diverse and inclusive workplace
  
  The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
  
  You can view our full diversity and inclusion statement here.
  
  We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via rodrigo.sandoval@customerservice.nsw.gov.au or 02 9494 8351.

  For more information, please visit
  

  Information on some of the different types of disabilities

  Information on adjustments available for the recruitment process

  
  

• About the company

  The Government of New South Wales, also known as the NSW Government, is the Australian state democratic administrative authority of New South Wales.

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