Location:

Charlestown is a beautiful 110-acre continuing care retirement community located just minutes from Baltimore in the charming neighborhood of Catonsville, Maryland. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.

We are hiring a Move-Out Coordinator for our Continuing Care Retirement Community. As the Move-Out Coordinator, you will oversee all resident move-outs and serve as the liaison for residents, family members, and legal representatives during the release process. This position does require the maintaining of all confidential information regarding to the residents.

Compensation: Up to $29.00 per hour, commensurate with experience

How you will make an impact:

• Manage all activities related to the Resident’s move out of the community.
• Assist in facilitating the logistics for the unit to be vacated and schedule activities relating to removing possessions. Work with other community departments to coordinate details of the moving process.
• Provide residents and family with information and answer questions; to include but are not limited to the following: moving companies, address change procedures, and telephone service.
• In case of the resident’s death, refer the family to Pastoral Ministries and Social Work.
• Oversee the Completion of the Resident’s Final Bill and Entrance Deposit Refund
• Work closely with the marketing department to monitor the resale status of the unit and communicate with residents and/or family members on re-sell status.
• Once a refund becomes due, acts as a liaison between resident/family members, Accounts Receivable, and Escrow.

What we offer:

• A "career for life" approach to professional and personal development for our greatest asset; our employees.
• State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
• Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
• Free onsite parking at all of our communities and corporate offices
• Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
• 401k for all employees 18 and over. Company contribution up to 3% once eligible.
• Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.

What you will need:

• High school diploma or equivalent required.
• Prefer college courses in accounting

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.