United Software Group Inc. - US South
MSD CRM Program Manager
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Job Description
- Req#: JPC - 10183248
- Good Knowledge on Microsoft Dynamics
- Responsible for leading the customer loyalty program for the organization.
- Augment the M&S India Loyalty program by studying effectiveness of all elements, benchmarking key brands across the world and coming up with out of the box ideas.
- Drive Loyalty enrolment & retention by creating focused efforts to build communication strategies for Loyalty customers and enhancing the loyalty program.
- Design and develop Marketing campaigns that are data-driven and segment-focused with accountability for the effectiveness of the campaigns - focused on retaining customers, increasing customer purchase frequency to boost revenue at a healthy ROI
- Campaign Planning (with close coordination with Buying & Merchandising and Retail) on the basis of Business requirement and Customer Data analytics
- Manage program performance and customer behavior through customer segmentation, program and campaign level impact (return on investment and profitability)
- Annual & monthly budget planning
- Own the Omni-channel strategy, tactics and delivery of communication plan using various media channels
- Manage & enhance the CRM Omni-channel marketing set-up, Data Mart and SVOC by co-ordination with internal & external stakeholders
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Job Title: MSD CRM Program Manager (Microsoft Dynamics CRM Program Manager)
Location: Dallas, TX(onsite)
Duration : 6+ months of Contract with possible extension of hire
Job Description:
Responsibilities:
Thanks & Regards,
Bhavani. K
Technical Recruiter
Phone: +16144959222 Ext: 340
Email ID: bhavani.k@vividsoftglobal.comAbout the company
United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.
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