Temp to FTE and not guaranteed****
WAH position****

For software, familiarity with:

Microsoft Office/Teams
SharePoint
Jira (good to have, not required)
Azure Dev Ops (good to have, not required)


The Digital UX Writer is assigned to a team that creates and maintains content on *** web and mobile properties in alignment with corporate and digital style guides and in compliance with National Association of Insurance Commissioners (NAIC) regulations.

As the Digital UX Writer, you will:
• Create content aligned to the content strategy, ***’s brand voice and tone, business requirements and digital standards
• Present complex topics in consumer-friendly, plain language
• Direct the message tone, voice and creative interpretation of content so it is on brand and aligned with our objectives
• Ensure content is edited and approved by legal/compliance
• Work closely with other project team members, including copywriters, content strategists, visual designers, interaction designers and business analysts
• Assist with creation and maintenance of *** digital content guidelines, standards, tools and processes

Key Competencies
Process
• Experience with digital content creation and understanding best practices
• Familiarity with software development processes (e.g., waterfall, agile)
• Knack for juggling several projects, managing time efficiently and prioritizing appropriately

Collaboration
• Experience working with subject matter experts, content reviewers, editors, legal and compliance, and user experience teams
• Passion for sharing information and helping others be successful
• Focused on team success rather than individual success

Professionalism
• Approachable, respectful, open, transparent and easy to work with – even in stressful situations
• Ability to be self-aware, receive feedback and continually improve
• Ability to produce clarity when confronted with unclear situations

Role Essentials
• At least 3 years of digital copywriting experience
• Bachelor's degree in English, Journalism, Communication or similar field
• Experience writing and optimizing content for a variety of content types and digital channels
• Firm grasp of user experience and the role of content within design in a digital environment
• Ability to be flexible in a very fluid and dynamic environment – including dealing with changing processes and priorities
• Must be extremely well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to easily move between strategic and tactical work
• Experience working in an embedded agile product team, especially with ecommerce sites
• Familiar with content management systems
• Familiar with online tracking tools, such as Jira
• Self-starter who takes initiative and ownership
• Excellent verbal, written, and presentation skills
• Conversant and comfortable with principles of digital design, writing and editing
• Proficient with: Microsoft Office, SharePoint

Role Desirables:
• Experience in wellness and/or healthcare and in regulated industries