• Job Description

  Req#: 5981

  Overview

  Now Hiring: Multi-Line Claim Representative I (Hybrid – Metairie, LA)

  Location: Metairie, LASchedule: Monday–Friday, 8:00 AM–4:30 PM CSTWork Arrangement: Hybrid Salary Range: $55,000 to $60,000

  The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

  CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

  If you're an experienced Auto Liability Adjuster or someone with a solid foundation in insurance claims looking to take your career to the next level, we want to hear from you! CCMSI is hiring a Multi-Line Claim Representative I to join our Metairie, LA office on a hybrid schedule (in-office and remote blend after initial training period, up to 6 months in office).

  This is a great opportunity for someone who understands the nuances of claim jurisdiction and wants to grow their expertise across multiple lines of coverage—including auto, property, and general liability.

  Responsibilities

  What You’ll Do:

  As a Multi-Line Claim Rep I, you’ll:

  • Investigate and manage a variety of claim types (auto and general liability property damage) from start to finish.

  • Evaluate liability, determine coverage, and settle claims fairly and efficiently.

  • Negotiate directly with claimants or their attorneys.

  • Work closely with defense attorneys, medical providers, and other vendors to move claims forward.

  • Monitor subrogation potential and maintain clear documentation of reserves, payments, and file status.

  • Uphold our commitment to client service and claim quality.

  This position is part of a development path to grow into a more advanced claim role (ML Claim Rep II or beyond), so we’re looking for someone who’s eager to build on what they know.

  Qualifications

  What You Need to Bring:

  • At least 1 year of Auto Liability claim handling experience (required)

  • Bonus points if you have 1+ years of experience in General Liability Property claims

  • Solid knowledge of insurance coverages and jurisdictional differences

  • An active Adjuster's License is required (we prefer candidates with a Louisiana license)

  • Confidence in handling claims independently, but open to mentorship and learning new lines

  • Strong organization and communication skills—you’ll be working with internal teams, clients, attorneys, and claimants

  Why CCMSI?

  We’re not your average TPA. At CCMSI, we believe in:

  • Building careers, not just filling roles

  • Supporting growth and development every step of the way

  • Creating a workplace where adjusters feel valued, respected, and supported

  • A culture of integrity, innovation, and client-first service

  Ready to take the next step in your adjusting career?

  Apply now and let’s talk about your future at CCMSI.

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• About the company

  CCMSI is a leading independent third-party administrator for workers’ compensation and property/casualty self-insurance programs. At CCMSI, we recruit exceptional claim professionals with experience in a broad range of fields. And then we put them ...

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