NedBank
Multi Skilled Consultant - Oshakati Branch
This job is now closed
Job Description
- Req#: 137033
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Responsible for Withdrawals, Deposits and Transfers
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Bookings in and out of cash from Senior Teller
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Daily checking of cash accounts
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Balancing of daily cash and secure branch stock holding (e.g. cards)
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Enable processing of inter-bank transfers by preparing all transactional documents and originals
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Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
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Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.
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Responsible for all client account enquiries
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Customer account records (opening/closing/stop payments/ stop orders/ main file changes)
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Issuing of account statements and credit cards
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Issuing and encoding of bank cards
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Daily balancing of working stock
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Customer Service orientation
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Retention and expansion of client base
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Client satisfaction/client quality service
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Cross selling
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Good administrative skills
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Good interpersonal and communication skills
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Computer skills
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Must be accurate
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Excellent knowledge of Bank’s products
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The applicant must have Grade 12 (25 points) original certified and a Diploma in banking/banking related field will be an advantage.
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Must have at least 6-12 months bank teller experience and client service experience in a financial industry.
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Applicant will be required to work on Saturdays.
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Code of Conduct
- Relevant product knowledge
- Governance, Risk and Controls
- Building Customer Loyalty
- Applied Learning
- Collaborating
Multi Skilled Consultant (B4) - Oshakati Branch
Closing date: 22 November 2024
Internal applicants to apply via SAP Careers
(Affirmative Action Candidates are encouraged to apply)
Job Family
Sales and Services
Job Purpose
To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.
Job Responsibilities
Essential Abilities
Experience and Qualifications
Technical / Professional Knowledge
Behavioural Competencies
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For any assistance or more info please contact the Nedbank Recruiting Team
+264 65 23 5413 / +264 61 295 2036 Namibia (Affirmative Action Candidates are encouraged to apply)
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