Position Summary

The San José Museum of Art has an exciting opportunity for a part-time Museum Store Sales Associate. The Museum Store Sales Associate is part of a small team of creative and dedicated museum professionals and works closely with Museum Store volunteers in delivering exceptional customer service. Candidates must be available weekends and evenings and have full availability during the holiday season. The normal schedule for this position is Friday-Sunday, 10:30 am to 6:30 pm, and every first Friday of the month until 9:30pm, or later as requested.

Each employee plays a key role in fostering and upholding SJMA’s values of Collaboration, Care, Curiosity, and Inclusion, ensuring these principles are reflected in their work and all interactions.

Duties and Responsibilities

• Provide exceptional customer service by providing a welcoming and friendly environment; proactively engage and interact with each visitor.
• Swift and efficient execution of sales transactions utilizing a point-of-sale system.
• Achieve daily/monthly sales goals.
• Exhibition of comprehensive product knowledge and a firm grasp of store operations, policies, and procedures
• Demonstrate knowledge of museum offerings, events, and ongoing and upcoming programs
• Oversight of minimal supervision of shift volunteers.
• Assist in display maintenance and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock levels.
• Provide guidance, assistance , and instructions to visitors in case of emergency.
• Ability to work with little supervision.
• Availability throughout the peak holiday shopping season, spanning from November 1st to December 31 st
• Contribution to the annual inventory count, scheduled for the last week in June.
• Capability to lift a minimum of 50 pounds.
• Additional related duties as assigned.

Minimum Qualifications

• Excellent customer service and communication skills.
• Experience with retail sales, museum, hospitality, and/or with the public in a face-to-face capacity .
• Ability to function with minimal supervision.
• Punctual ity and adheres to scheduled hours

Education and/or Experience

• High School diploma, GED or equivalent combination of education and experience.
• Previous experience in retail sales

Special Requirements

• Ability to work weekends and evenings, with full availability during the holiday season.
• Fingerprint clea rance and background check is required .
• Ability to work during set calendar days for training and events as well as evenings and weekends are required.
• An understanding of working with people from various backgrounds and cultures.
• Experience using point-of-sale software and equipment.
• E xperience with Microsoft Office.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and sit. The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift

and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision and depth perception.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

About Us:

The San José Museum of Art (SJMA) is a contemporary art museum dedicated to inclusivity, new thinking, and visionary ideas. Founded in 1969 by artists and community leaders, its dynamic exhibitions, collection, and programs resonate with defining characteristics of San José and Silicon Valley–from its rich diversity to its hallmark innovative ethos. The Museum offers lifelong learning for school children and their educators, multigenerational families, creative adults, university students and faculty, and community groups. SJMA is committed to being a borderless museum, essential to creative life throughout the diverse communities of San José and beyond: https://sjmusart.org/about

SJMA has been awarded re-accreditation by the American Association of Museums (AAM), a recognition given to just 1,106 of the nation’s 33,000 museums and SJMA is one of only 78 museums accredited in California. With its mix of self-assessment, peer review, and public recognition, AAM Accreditation ensures the integrity and accessibility of museum collections, reinforces the education and public service roles of museums, and requires good governance practices and ethical behavior. SJMA has been awarded Charity Navigator Four Stars and Guidestar Platinum Transparency, noting the highest non-profit distinctions exceeding or meeting best practices and industry standards.

Located near the Plaza de César Chavez in downtown San José, the Museum serves 100,000 people a year, including 30,000 school children, and is the largest provider of arts education in Santa Clara County

SJMA conducts pre-employment, post-offer background checks in accordance with state and federal law.

SJMA offers a competitive benefits plan including medical, dental, vision and paid sick and vacation time. The Museum also offers a generous retirement program.

As SJMA operates in a City of San Jose-owned building, applicants must comply with the City’s COVID-19 vaccine mandate.

SJMA is actively seeking individuals from diverse backgrounds. We deeply appreciate cultural, racial, and ethnic diversity, as well as different gender expressions and abilities. We encourage BIPOC, LGBTQ+, bilingual or multilingual candidates, and individuals with disabilities to apply. As an equal opportunity employer, we at SJMA highly esteem the diversity of individuals and the multitude of ideas, perspectives, insights, and values they contribute to our workplace.

Due to the high volume of interest, regrettably, we cannot respond to individual applicants. If you are selected as a potential candidate, SJMA will contact you to schedule an interview. No phone calls, please.

Salary Range: $19.50/hour