Nova Biomedical

National Clinical Applications Specialist


PayCompetitive
LocationDallas/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 3162219

      Nova Biomedical is hiring a National Clinical Applications Specialist to work within a defined geographical territory (Dallas, TX) providing pre-sale and post-sale training, validation and support related to the implementation, and ongoing use of Nova Point-of-Care devices as well as Nova Blood Gas and Critical Care analyzers to ensure optimal use of these technologies. At times you will be required to perform these activities outside of your territory in support of other territories.
      More specific responsibilities will include:

      • Perform on-site application studies for all Nova products.
      • Onsite application activities include correlations to alternative reference methods, precision studies, bench-top interference studies, linearity studies, and onsite customer training.
      • Work closely with field sales representatives adding value throughout the sales process on Nova Blood Gas, StatStrip and StatSensor business opportunities. This sales support role will be in the form of conducting bench studies, onsite customer training, or onsite evaluation assistance.
      • Work with new customers after the sale to streamline validation requirements and ensure a successful, smooth transition to Nova technology.
      • Review, and prepare data outputs, and present performance data obtained during the above onsite applications studies to prospective and current customers, as appropriate.
      • Requires the ability to understand and educate end users on instrument use and application issues and the ability to perform data analysis in support of clinical applications department objectives.
      • Enter details of each daily onsite call including steps taken to resolve problems and/or answer questions in the Pivotal CRM database.
      • Monitor the Applications data email box to ensure timely response back to Nova customers on Clinical Application questions/issues that are escalated from in-house or directly forwarded to the email box.
      • Ability to act as a resource to field support peers.


      Qualifications:

      • Bachelor’s degree (or Associates degree) in Medical Technology, MLS, Biology, Chemistry or Biochemistry with relevant clinical laboratory experience will be considered
      • American Society for Clinical Pathology (ASCP) certification preferred, but not required
      • Minimum of 2-5 years of previous experience in a clinical laboratory or clinical diagnostics industry
      • Clinical laboratory bench experience and/or POC experience is ideal for this position.
      • Experience with Bedside Glucose Meters and Blood Gas systems is preferred
      • Requires travel within or outside of the assigned territory approximately 50% to 75% of the time by car, air and/or train, including overnight stays
      • A good understanding of statistical data
      • Solid presentation and telephone skills
      • Proficient computer skills (Microsoft Office) with emphasis on Microsoft Excel and Word
      • Excellent communication, teaching and interpersonal skills
      • Must be able to travel on short notice
      • Ability to lift a minimum of 60 lbs
      • Ability to remain stationary either sitting or standing for extended periods of time

      At Nova Biomedical, we practice our core values of mutual respect, honesty, and integrity throughout the company. With a strong sense of family in the workplace, we are proud that one third of all our employees have been with us for over 10 years.

      Highlights of benefits offered to Nova Biomedical employees include Blue Cross Blue Shield medical plan, tuition reimbursement, matching 401K, company subsidized cafeteria and an innovative scholarship program for children of employees.

  • About the company