Enterprise Rent-A-Car
National Service Coordinator - Remote
5 days agoWhat's your preference?
Job Description
- Req#: 529900
Employer Industry: Fleet Management
Why consider this job opportunity:
- Salary up to $19.29 per hour
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Opportunity for career advancement and growth within a thriving organization
- Work remotely from the comfort of your home in Boise, ID, or surrounding counties
- Supportive and collaborative work environment focused on employee development
What to Expect (Job Responsibilities):
- Coordinate roadside assistance through vendor partners by fielding inbound calls and dispatching service
- Set up replacement rentals for clients in need of alternative transportation
- Research delays for roadside service and communicate with vendor partners to obtain status updates
- Relay repair approvals to repair facilities on behalf of clients and provide timely follow-ups
- Maintain regular communication with third-party vendors and Fleet drivers to ensure prompt service
What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the Boise, ID area or surrounding counties
- Minimum of two (2) years of experience in customer and/or vendor support
- Minimum of two (2) years of administrative support experience
- Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)
How to Stand Out (Preferred Qualifications):
- Proven success in problem resolution or negotiation
- Strong detail-oriented skills and flexibility in a fast-paced environment
- Excellent communication skills
#FleetManagement #RemoteWork #CustomerService #CareerOpportunity #EmployeeBenefitsAbout the company
Enterprise Holdings offers a total transportation solution. Through its regional subsidiaries, the company operates the largest fleet of vehicles in the world.
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