Novitex Enterprise Solutions
National Service Coordinator - Remote
This job is now closed
Job Description
- Req#: 523775
Employer Industry: Fleet Management Services
Why consider this job opportunity:
- Salary up to $19.71 per hour
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Opportunity for career advancement and growth within a thriving company
- Work remotely from home in the Metro Kansas City area or surrounding counties
- Supportive work environment focused on employee development and customer satisfaction
What to Expect (Job Responsibilities):
- Coordinate roadside assistance through vendor partners by taking phone calls and dispatching services
- Set up replacement rentals for clients in need of alternative transportation
- Research delays for roadside service and communicate with vendors to obtain status updates
- Relay repair approvals to repair facilities on behalf of clients
- Maintain regular communication with third-party vendors and Fleet drivers
What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the Metro Kansas City area or surrounding Missouri/Kansas counties
- Minimum of two (2) years of experience in customer and/or vendor support
- Minimum of two (2) years of administrative support experience
- Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)
How to Stand Out (Preferred Qualifications):
- Proven success in problem resolution or negotiation
- Detail-oriented with strong communication skills
- Ability to adapt and demonstrate flexibility in a fast-paced environment
#FleetManagement #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefitsAbout the company
Exela Technologies, Inc. (“Exela”) is a location-agnostic global business process automation ("BPA") leader combining industry-specific and multi-industry-agnostic enterprise software and solutions with decades of experience.
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