Enterprise Rent-A-Car
National Service Coordinator - Remote
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Job Description
- Req#: 516412
Employer Industry: Fleet Management
Why consider this job opportunity:
- Salary up to $18.79 per hour
- Full-time remote work opportunity from home in Provo, UT, or surrounding counties
- Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
- Supportive work environment focused on employee development and growth
- Opportunity to assist customers and make a positive impact on their transportation needs
What to Expect (Job Responsibilities):
- Coordinate roadside assistance by fielding inbound calls and dispatching service through vendor portals
- Set up replacement rentals for clients in need of alternative transportation
- Research delays for roadside service and communicate with vendor partners for status updates
- Relay repair approvals to repair facilities on behalf of clients and ensure prompt service
- Maintain regular communication with third-party vendors and Fleet drivers
What is Required (Qualifications):
- Must be 18 years of age or older
- Minimum of two (2) years of experience in customer and/or vendor support
- Minimum of two (2) years of administrative support experience
- Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)
- Must have the ability to meet all work-from-home technical requirements
How to Stand Out (Preferred Qualifications):
- Proven success in problem/conflict resolution or negotiation
- Strong communication skills and detail-oriented mindset
- Flexibility and analytical skills to adapt to changing situations
#FleetManagement #CustomerService #RemoteWork #CareerOpportunity #EmployeeDevelopmentAbout the company
Enterprise Holdings offers a total transportation solution. Through its regional subsidiaries, the company operates the largest fleet of vehicles in the world.
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