Novitex Enterprise Solutions

National Service Coordinator - Remote

5 days ago

Pay$18.04 - $19.29 / hour
LocationSalt Lake City/Utah
Employment typeFull-Time

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  • Job Description

      Req#: 529901
      Employer Industry: Fleet Management

      Why consider this job opportunity:
      - Salary up to $19.29 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely from home in the Salt Lake City area
      - Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
      - Supportive and collaborative work environment focused on employee development
      - Chance to contribute to a company committed to doing the right thing by customers and employees

      What to Expect (Job Responsibilities):
      - Coordinate roadside assistance through vendor partners by taking phone calls and dispatching service
      - Set up replacement rentals for clients requiring alternative transportation
      - Research delays for roadside service and communicate with vendor partners for updates
      - Relay repair approvals to repair facilities on behalf of clients
      - Maintain regular communication with third-party vendors and Fleet drivers

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - Two (2) years of experience in customer and/or vendor support
      - Two (2) years of administrative support experience
      - Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)
      - Must meet all work from home technical requirements and be authorized to work in the United States

      How to Stand Out (Preferred Qualifications):
      - Proven success in problem/conflict resolution or negotiation
      - Strong detail-oriented skills and flexibility in work approach
      - Excellent communication and analytical abilities

      #FleetManagement #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
  • About the company

      Exela Technologies, Inc. (“Exela”) is a location-agnostic global business process automation ("BPA"​) leader combining industry-specific and multi-industry-agnostic enterprise software and solutions with decades of experience.

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