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Job Description
- Req#: R201441
Employer Industry: Transportation and Logistics
Why consider this job opportunity:
- Full medical coverage and robust wellness benefits
- Opportunities for career advancement and professional development
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan
- Onsite medical clinic and new indoor fitness gym
- Employee assistance programs and tuition reimbursement
What to Expect (Job Responsibilities):
- Provide technical support to U-Haul locations across the U.S. and Canada, troubleshooting Internet connections and configuring network equipment
- Assist teleworkers in connecting to the U-Haul network through remote support
- Collaborate with service providers, end users, and U-Haul teams to resolve connectivity issues
- Document tasks, projects, and daily work by creating or updating internal tickets
- Perform routine maintenance and other projects as needed
What is Required (Qualifications):
- Working knowledge of networks, PC/Mac OS, and mobile devices
- Understanding of IP addressing, routing/switching, tunneling, security, and wireless systems
- Experience with Cisco Meraki equipment and configuration
- Detail-oriented with strong analytical and troubleshooting skills
- Excellent customer service, written, and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Previous experience in a technical support role or similar position
- Familiarity with additional networking equipment or protocols
- Ability to work flexible hours, including occasional off-hours work
- Certification in network administration or related field
- Strong organizational skills and ability to multitask effectively
#Transportation #TechnicalSupport #CareerGrowth #WellnessBenefits #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.
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