• Job Description

  Req#: 68576000030304776

  
  

  
  

  
  

  Requirements

  RESPONSIBILITIES
  

  · Design, plan, coordinate the implementation of network changes in accordance with standards and architected designs based on project/operational/regulatory requirements.
  

  · Participate in Incident Response, providing collaborative troubleshooting expertise in high pressure situations.
  

  · Monitor operational status and stability of network infrastructure in both IT and OT environments.
  

  · Receive escalations from service Desk and/or Network Administrators
  

  · Provide technical leadership and mentorship.
  

  · Create and maintain documentation.
  

  · Participate in on-call rotation for support.
  

  · Create reports as needed and present results to stakeholders.
  

  · Respond quickly and effectively to incidents through troubleshooting software and hardware issues.
  

  · Provide recommendations on system enhancements that will improve reliability and performance of the system.
  

  · Assist with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs.
  

  · Research, evaluate and recommend software and hardware solutions based on business need and anticipated growth.
  

  · Support Company’s commitment to a culture of safe work practices
  

  · Create and document procedures.
  

  · Attend Change Advisory Board meetings.
  

  · Foster relationships with internal and external business partners
  

  
  

  Operational Management
  

  · Coordinate commissioning & decommissioning of network equipment
  

  · Create, baseline, and monitor network key performance indicators.
  

  · Create knowledgebase articles to document procedures and routine tasks.
  

  · Complete emergency (zero day) patch deployments
  

  · Manage and ensure effectiveness of our security solutions.
  

  · Participate in routine audits and create reports to meet compliance requirements.
  

  
  

  
  

• About the company

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