• Job Description

  Req#: R12858

  Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

  Network Engineer

  We are looking for a Network Engineer to join our Production Network Engineering team within the Cloud Infrastructure Engineering organization. CIE ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.

  We are looking for an engineer with the expertise to install, troubleshoot, and monitor our production networks with prior experience working with WAN and Data Center networking technologies. While the primary focus of this role will be network operations, you will be expected to participate, collaborate, and contribute to long term projects alongside your day-to-day tasks. And finally, you are expected to possess experience with traditional network infrastructure design paradigms but also are excited to learn about the next generation of network automation and infrastructure as code!

  The Team: The Cloud Infrastructure Engineering organization ensures the continuous availability of the technologies and systems that are foundational to athenahealth’s services. We are a close-knit geographically distributed collection of engineers who are pushing the envelope when it comes to deploying next generation network infrastructure. We support systems in both the private and public clouds, are relentless in automating manual repetitive work, and strive to provide our customers (both internal and external) with the most robust network solutions possible.

  Job Responsibilities

  • Install, configure, test, upgrade, and maintain network/security equipment and software in a multi-vendor environment (Cisco, Juniper, Arista, Dell, etc...)
  • Deploy and troubleshoot Cisco and Juniper IPSec VPN tunnels
  • Troubleshooting network systems including local area networks (LAN), wide area networks (WAN), and both cloud/hybrid-cloud environments. Coordinating with vendors when needed.
  • Draft, update, and follow detailed knowledge articles relating to established processes and procedures.
  • Be proactive in the monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA’s.
  • Research and recommend innovative (and where possible automated) approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
  • Participate in a rotating 24/7 production on call schedule.

  Typical Qualifications

  • Bachelor's degree or equivalent experience required.
  • Experience with enterprise data center deployments of Cisco and Juniper platforms
  • Fundamental understanding of TCP/IP and associated routing and switching protocols (BGP, OSPF, VLANS, EVPN, VXLAN, etc...).
  • Previous experience in a production environment with exposure to additional environments and their corresponding troubleshooting methodologies. This includes web protocols/systems, and familiarity with the Linux command line and servers
  • Familiarity and experience with public and private cloud environments.
  • Proven ability related to multi-tasking, effective time-management, and project management.
  • Willingness to learn and continuously upskill to adapt and contribute to modernized networking technologies.

  Bonus: operating knowledge of Linux, Python, BitBucket, VMware vCenter, NSX-T, Velocloud, Ansible, Saltstack Enterprise, Prometheus, Grafana, Terraform.

  About athenahealth

  Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

  Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

  Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

  What we can do for you:

  Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

  We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

  In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

  Learn more about our culture and benefits here: athenahealth.com/careers

  https://www.athenahealth.com/careers/equal-opportunity

• About the company

  athenahealth, Inc. is a private American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States.

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