Wipro Limited
Network Engineer Manager
This job is now closed
Job Description
- Req#: 3082905
- Expertise supporting Cisco routers, Zscaler ZIA, Cisco voice (SIP + ISDN), Aruba SDWAN Edge Connect and Broadcom Velocloud
• This career step requires senior level experience. Operates company internal data communications systems, including WANs.
• Emerging Technologies
• Networking CCNP level (Cisco routing, and SDWAN)
• Modeling: Data, Process, Events, Objects
• Process Management
• Voice over IP (VoIP)
• Biling
• ServiceNow, Office365 comprehensive knowledge - Strong communication skills both oral and written.
- Strong computer skills including Word, Excel, and PowerPoint
- Certificates within network/security domain (CCNA, CCNP) desirable
- Ability to work independently and as part of a team
- Expertise supporting Cisco routers, Zscaler ZIA, Cisco voice (SIP + ISDN), Aruba SDWAN Edge Connect and Broadcom Velocloud
• This career step requires senior level experience. Operates company internal data communications systems, including WANs.
• Emerging Technologies
• Networking CCNP level (Cisco routing, and SDWAN)
• Modeling: Data, Process, Events, Objects
• Process Management
• Voice over IP (VoIP)
• Biling
• ServiceNow, Office365 comprehensive knowledge
Voice Network Engineer- Telecom Domain - NCR, Pune, Hyderabad, Bangalore & Kolkata
Roles & Responsibilities:• attend customer site 1 day/week
• on-call and after-hours support (1 weekend/month)
• Maintain institutional knowledge of client architecture, global network, and cyber-security environment.
• Drives release management projects
• Review billing details
• Manage the overall technical relationship between client.
• Participates in Client’s change meeting, design and project meetings and completes the portion of the necessary inputs.
• Escalate issues involving the technical aspects of the Services to the executive level, as appropriate.
• Assess technical, deployment, and operational requirements and develop detailed design solutions for complex solutions.
• Develop new service definitions, solutions, and processes, as necessary.
• Drive service process improvements based on the client experiences, requests, and recommendations.
• Participate in high-level risk and impact analysis activities during the development of work orders.
• Participate in incident meetings
• Analyze aspects of the client network, as directed by the client.
• Provide the client with recommendations regarding key technology, architecture, and vendor decisions.
• Enforce key policies and practices across the infrastructure via network audits. Provide guidance and oversight for Engineering Management functions.
Qualifications:• attend customer site 1 day/week
• on-call and after-hours support (1 weekend/month)
• Maintain institutional knowledge of client architecture, global network, and cyber-security environment.
• Drives release management projects
• Review billing details
• Manage the overall technical relationship between client.
• Participates in Client’s change meeting, design and project meetings and completes the portion of the necessary inputs.
• Escalate issues involving the technical aspects of the Services to the executive level, as appropriate.
• Assess technical, deployment, and operational requirements and develop detailed design solutions for complex solutions.
• Develop new service definitions, solutions, and processes, as necessary.
• Drive service process improvements based on the client experiences, requests, and recommendations.
• Participate in high-level risk and impact analysis activities during the development of work orders.
• Participate in incident meetings
• Analyze aspects of the client network, as directed by the client.
• Provide the client with recommendations regarding key technology, architecture, and vendor decisions.
• Enforce key policies and practices across the infrastructure via network audits. Provide guidance and oversight for Engineering Management functions.- Expertise supporting Cisco routers, Zscaler ZIA, Cisco voice (SIP + ISDN), Aruba SDWAN Edge Connect and Broadcom Velocloud
About the company
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 180,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
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