This job is now closed
Job Description
- Req#: B0166-24-0016?language=en&page=1405&sort=publicationDateDesc
- Ability to use databases and prepare spreadsheets.
- Ability to communicate effectively with professionals at all levels
- Ability to work on own initiative, without supervision and to prioritise own workload
- Ability to work under pressure in potentially stressful situations
- Ability to work as a team
- Systematic approach to problem solving
- Managing time and prioritising in a pressured environment
- Broad IT proficiency, computer literate: Excel, Word, Power Point and Outlook
- Flexibility to respond in a dynamic semi structured environment
- Self-motivated and able to prioritise, manage and deliver to timetable
- Ambitious and hardworking
- Creative and open minded problem solver
- Ability to engage and motivate PCN staff and member practices
- Excellent communication skills, both verbal and written
- Good interpersonal skills
- Good organisational and planning skills
- To be flexible and reliable
- Willingness to learn new skills
- Good understanding of confidentiality issues
- Ability to travel to 6 practices and attend off site meetings as required
- Educated to Degree level or equivalent experience of working at a senior level within primary care for more than 8-10 years
- Evidence of continuous professional development
- Good knowledge and use of the English language
- Excellent grammar, spelling and punctuation
- Computer literacy skills
- A management qualification
- Knowledge of APMS, PMS, GMS contracts
- Experience of strategy development and implementation
- Experience of primary care and specifically general practice current working knowledge either from time spent working in general practice or time working to commission general practice
- Experience of working in an NHS organisation, commissioning or providing services
- Evidence of leading and implementing change/innovation
- Evidence of leading on the development of business cases
- Operational management of multidisciplinary groups of staff
- Strategic thinker, ability to anticipate and resolve problems before they arise
- Assessing risk and planning mitigation
- Experience and working knowledge of all relevant and legislative responsibilities relating to GDPR, Health & Safety, Human Resources and CQC
- Experience of working with a framework of confidentiality
- Experience in analysing, interpreting and presenting data
- Ability to use databases and prepare spreadsheets.
- Ability to communicate effectively with professionals at all levels
- Ability to work on own initiative, without supervision and to prioritise own workload
- Ability to work under pressure in potentially stressful situations
- Ability to work as a team
- Systematic approach to problem solving
- Managing time and prioritising in a pressured environment
- Broad IT proficiency, computer literate: Excel, Word, Power Point and Outlook
- Flexibility to respond in a dynamic semi structured environment
- Self-motivated and able to prioritise, manage and deliver to timetable
- Ambitious and hardworking
- Creative and open minded problem solver
- Ability to engage and motivate PCN staff and member practices
- Excellent communication skills, both verbal and written
- Good interpersonal skills
- Good organisational and planning skills
- To be flexible and reliable
- Willingness to learn new skills
- Good understanding of confidentiality issues
- Ability to travel to 6 practices and attend off site meetings as required
- Educated to Degree level or equivalent experience of working at a senior level within primary care for more than 8-10 years
- Evidence of continuous professional development
- Good knowledge and use of the English language
- Excellent grammar, spelling and punctuation
- Computer literacy skills
- A management qualification
- Knowledge of APMS, PMS, GMS contracts
- Experience of strategy development and implementation
- Experience of primary care and specifically general practice current working knowledge either from time spent working in general practice or time working to commission general practice
- Experience of working in an NHS organisation, commissioning or providing services
- Evidence of leading and implementing change/innovation
- Evidence of leading on the development of business cases
- Operational management of multidisciplinary groups of staff
- Strategic thinker, ability to anticipate and resolve problems before they arise
- Assessing risk and planning mitigation
- Experience and working knowledge of all relevant and legislative responsibilities relating to GDPR, Health & Safety, Human Resources and CQC
- Experience of working with a framework of confidentiality
- Experience in analysing, interpreting and presenting data
Job summary
To work alongside the management team in assisting with the running of the Bromley GP Alliance services
To be the first point of contact for the network and act as an enabler for improved health in order to improve services to patients.
Working alongside the Crays Clinical Directors and BGPA management team in assisting with the running of the Crays PCN.
The post holder will ensure that the network and its member practices have a strong voice and are enabled to apply authority as an essential part of the transforming healthcare environment.
Support the Clinical Director and practice managers in the member practices.
Main duties of the job
Work with the PCN Clinical Directors and boards for strategic and operational planning processes to support the PCNs objectives
Liaise closely with the practices to help understand the impact of PCN activities on practices to assist the Board to meets its objectives and to ensure coherence across the PCN.
Provide support to the Clinical Director and deputise in their absence.
About us
Bromley GP Alliance (BGPA) Department Information
BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.
BGPAs partner organisation is Bromley Education and Training Hub (BETH). BETH supports education, training and professional development across primary care in Bromley and beyond.
Organisational Values / Objectives
BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.
BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.
BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population
At BGPA we truly believe that diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We want a workplace culture that truly reflects our values. We particularly encourage applications from candidates who are likely to be underrepresented in the BGPA workforce.
These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQI+ people.
Date posted
22 March 2024
Pay scheme
Other
Salary
£40,000 to £50,000 a year Dependent on experience
Contract
Permanent
Working pattern
Full-time
Reference number
B0166-24-0016
Job locations
St. Mary Cray Practice
322 High Street
St. Mary Cray
Orpington
Kent
BR5 4AR
Crescent Surgery
38 Marion Crescent
Orpington
Kent
BR5 2DD
Derry Downs Surgery
29 Derry Downs
Orpington
Kent
BR5 4DU
Gillmans Road Surgery
1 Gillmans Road
Orpington
Kent
BR5 4LA
Poverest Medical Centre
42 Poverest Road
Orpington
Kent
BR5 2DQ
Job descriptionJob description
Job responsibilities
Key Relationships
PCN Director
Senior Management of BGPA
General Practitioners and other staff within PCN practices
PCN staff
Bromley CCG
Other Bromley health and care organisations
Third sector organisations
Patients, family members and carers
Job Summary
To work alongside the management team in assisting with the running of the Bromley GP Alliance services.
To be the first point of contact for the network and act as an enabler for improved health in order to improve services to patients.
Working alongside the Crays Clinical Directors and BGPA management team in assisting with the running of the Crays PCN.
The post holder will ensure that the network and its member practices have a strong voice and are enabled to apply authority as an essential part of the transforming healthcare environment.
Support the Clinical Director and practice managers in the member practices.
Duties and Responsibilities as a Network Manager:
Liaise closely with the practices to help understand the impact of PCN activities on practices to assist the Board to meets its objectives and to ensure coherence across the PCN.
Work with the PCN Clinical Directors and boards for strategic and operational planning processes to support the PCNs objectives
Provide support to the Clinical Director and deputise in their absence.
Arrange/ attend PCN, ICB and other stakeholder meetings and feedback the salient points.
Work with clinical leads and other stakeholders as appropriate to develop a sustainable network.
Develop an appropriate governance framework for the smooth operation of the PCN and the delivery of its plan. This will encompass the establishment of a legal framework between practices, agreed ways of working such as schedule of meetings, regular reporting on progress against the plan, and effective communications and engagement within and external to the network.
Lead on PCN workforce development.
Support recruitment, induction, and training of new PCN staff. Also manage the workflow processes.
Monitor and evaluate performance of the Practice team against objectives; identify and manage change.
Support practices QOF achievement when required via PCN projects.
Co-ordinate the delivery of the PCN DES and related services.
Lead on the administrative support for IIF achievements by interrogating, analysing, and maintaining the IIF data and interpreting the results.
Communicate effectively at different levels within the practices both orally and in writing to help achieve the IIF targets.
Work with practices within the network to identify areas of common concern or potential for collaborative working to improve the resilience of general practices, sustain local services and support recruitment and retention of key members of the primary care workforce.
Effective use business intelligence systems / data sets to support the development of the PCN and integrated care. To interpret and analyse information which can be highly complex, sensitive and/or contentious.
To produce reports on strategic/operational development to relevant parties to promote the work of the PCN and to account for progress.
To analyse complex facts and information and interpret them for comparative purposes and for improving service delivery and/or project outcomes.
Facilitate conversations to bring about changes across the system, based on good practice, patient experience or variation in performance, where appropriate, in a way that is supportive and non-judgemental.
Arranging Super PPG meetings, including agenda and minutes.
Maintaining PCN website and PCN Newsletter
Build excellent relationships with partner organisations to both support the development of the network and the wider integrated care system.
Lead in all activities required by CQC registration and compliance.
Provide leadership and management skills to enable the PCN to meet its agreed aims and objectives and drive change within a profitable, efficient, safe and effective working environment leading to good CQC rating.
Ensure a full understanding of PCN finances, making sure that adequate financial systems and reporting is in place.
Monitor and check the accuracy of any submissions for Enhanced Services, Additional Roles Reimbursement Scheme (ARRS) and contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis.
Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness.
Presenting financial plans, monitoring information and reports to the PCNs as required, managing any delegated budgets with propriety.
Use knowledge of local and national strategies and frameworks to further develop the work of the networks, seeking opportunities to gain additional funding to enhance the scope and pace of development.
Effective facilitation to drive forward the networks objectives and goals through meetings and workshops as required, create an inclusive environment, effectively setting guidelines and ensuring everyone has a voice to achieve the desired outcome in a timely manner.
Ensure member practices are adequately supported with all work from Primary Care and that projects are effectively managed throughout their duration. This work will include reporting on specific milestones and outcomes.
Identify innovative schemes and projects. Oversee the roll out and delivery of new services working alongside the project manager.
The role will require good analytical skills and numeracy, in-depth knowledge of the NHS from both commissioning and providing perspectives, including an understanding of the process to implement and monitor the delivery within pathways of care.
To support the network in delivering high quality, patient-centred services.
The post holder will be expected to develop and establish strong collaborative relationships with partners and stakeholders and will be expected to contribute to performance monitoring of locality services.
Support a shared identity and branding within the network.
Ensure there are robust systems and processes in place for the network to operate as efficiently and effectively as possible.
Effective facilitation of PCN organisation and event.
Ensure the network complies with all relevant and legislative responsibilities relating to GDPR, Health & Safety, Human Resources.
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Participate in any training programme implemented by the management team
Effectively manage own time, workload and resources
Assess own performance and development and take accountability for own actions, either directly or under supervision.
Communication
Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.
To deal with all telephone calls related to the services, ensuring callers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently.
Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.
To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.
Job responsibilities
Key Relationships
PCN Director
Senior Management of BGPA
General Practitioners and other staff within PCN practices
PCN staff
Bromley CCG
Other Bromley health and care organisations
Third sector organisations
Patients, family members and carers
Job Summary
To work alongside the management team in assisting with the running of the Bromley GP Alliance services.
To be the first point of contact for the network and act as an enabler for improved health in order to improve services to patients.
Working alongside the Crays Clinical Directors and BGPA management team in assisting with the running of the Crays PCN.
The post holder will ensure that the network and its member practices have a strong voice and are enabled to apply authority as an essential part of the transforming healthcare environment.
Support the Clinical Director and practice managers in the member practices.
Duties and Responsibilities as a Network Manager:
Liaise closely with the practices to help understand the impact of PCN activities on practices to assist the Board to meets its objectives and to ensure coherence across the PCN.
Work with the PCN Clinical Directors and boards for strategic and operational planning processes to support the PCNs objectives
Provide support to the Clinical Director and deputise in their absence.
Arrange/ attend PCN, ICB and other stakeholder meetings and feedback the salient points.
Work with clinical leads and other stakeholders as appropriate to develop a sustainable network.
Develop an appropriate governance framework for the smooth operation of the PCN and the delivery of its plan. This will encompass the establishment of a legal framework between practices, agreed ways of working such as schedule of meetings, regular reporting on progress against the plan, and effective communications and engagement within and external to the network.
Lead on PCN workforce development.
Support recruitment, induction, and training of new PCN staff. Also manage the workflow processes.
Monitor and evaluate performance of the Practice team against objectives; identify and manage change.
Support practices QOF achievement when required via PCN projects.
Co-ordinate the delivery of the PCN DES and related services.
Lead on the administrative support for IIF achievements by interrogating, analysing, and maintaining the IIF data and interpreting the results.
Communicate effectively at different levels within the practices both orally and in writing to help achieve the IIF targets.
Work with practices within the network to identify areas of common concern or potential for collaborative working to improve the resilience of general practices, sustain local services and support recruitment and retention of key members of the primary care workforce.
Effective use business intelligence systems / data sets to support the development of the PCN and integrated care. To interpret and analyse information which can be highly complex, sensitive and/or contentious.
To produce reports on strategic/operational development to relevant parties to promote the work of the PCN and to account for progress.
To analyse complex facts and information and interpret them for comparative purposes and for improving service delivery and/or project outcomes.
Facilitate conversations to bring about changes across the system, based on good practice, patient experience or variation in performance, where appropriate, in a way that is supportive and non-judgemental.
Arranging Super PPG meetings, including agenda and minutes.
Maintaining PCN website and PCN Newsletter
Build excellent relationships with partner organisations to both support the development of the network and the wider integrated care system.
Lead in all activities required by CQC registration and compliance.
Provide leadership and management skills to enable the PCN to meet its agreed aims and objectives and drive change within a profitable, efficient, safe and effective working environment leading to good CQC rating.
Ensure a full understanding of PCN finances, making sure that adequate financial systems and reporting is in place.
Monitor and check the accuracy of any submissions for Enhanced Services, Additional Roles Reimbursement Scheme (ARRS) and contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis.
Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness.
Presenting financial plans, monitoring information and reports to the PCNs as required, managing any delegated budgets with propriety.
Use knowledge of local and national strategies and frameworks to further develop the work of the networks, seeking opportunities to gain additional funding to enhance the scope and pace of development.
Effective facilitation to drive forward the networks objectives and goals through meetings and workshops as required, create an inclusive environment, effectively setting guidelines and ensuring everyone has a voice to achieve the desired outcome in a timely manner.
Ensure member practices are adequately supported with all work from Primary Care and that projects are effectively managed throughout their duration. This work will include reporting on specific milestones and outcomes.
Identify innovative schemes and projects. Oversee the roll out and delivery of new services working alongside the project manager.
The role will require good analytical skills and numeracy, in-depth knowledge of the NHS from both commissioning and providing perspectives, including an understanding of the process to implement and monitor the delivery within pathways of care.
To support the network in delivering high quality, patient-centred services.
The post holder will be expected to develop and establish strong collaborative relationships with partners and stakeholders and will be expected to contribute to performance monitoring of locality services.
Support a shared identity and branding within the network.
Ensure there are robust systems and processes in place for the network to operate as efficiently and effectively as possible.
Effective facilitation of PCN organisation and event.
Ensure the network complies with all relevant and legislative responsibilities relating to GDPR, Health & Safety, Human Resources.
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Participate in any training programme implemented by the management team
Effectively manage own time, workload and resources
Assess own performance and development and take accountability for own actions, either directly or under supervision.
Communication
Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.
To deal with all telephone calls related to the services, ensuring callers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently.
Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.
To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.
Person SpecificationPerson Specification
Abilities
Essential
Skills
Essential
Other
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Abilities
Essential
Skills
Essential
Other
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley GP Alliance Ltd
Address
St. Mary Cray Practice
322 High Street
St. Mary Cray
Orpington
Kent
BR5 4AR
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)
Employer details
Employer name
Bromley GP Alliance Ltd
Address
St. Mary Cray Practice
322 High Street
St. Mary Cray
Orpington
Kent
BR5 4AR
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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