Title : Network Voice Cisco UC IPT_USA(Remote)

Job Description :

1.PURPOSE OF THE JOB:

•Implementation of Cisco Unified communication software and services
•Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users.
•Administer, troubleshoot and manage Cisco UC devices
•Work with Cisco TAC for critical issues.

2.PRINCIPAL ACCOUNTABILITIES

•To implement and troubleshoot Cisco UC devices and softwares.
•Configuration and troubleshooting of Cisco CUCM, CUC and CUP and voice gateways/ CUBE.
•Configuration and Troubleshooting of Cisco Expressway C&E, Jabber clients for Android, Windows, Mac and Iphone.

3.KNOWLEDGE, SKILLS & EXPERIENCE
•5-10 Years experience in the Cisco Unified communication domain with hands on knowledge of Cisco collaboration services .
•IP Telephony protocols like SIP, H323, MGCP and different Codecs and so on.
•Cisco Call Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Presence (CUP)
•Different Cisco Jabber clients
•Cisco collaboration services – Cisco Expressway – C & E
•Mobile and remote access (MRA) with Cisco Expressway for Jabber clients.
•Single number reach (SNR)
•Voice Gateways / CUBE and related products.
•CUCM integration with CISCO Unity Connection, Cisco Unified Presence and troubleshooting
•CUCM integration with LDAP and troubleshooting
•Configuring CUBE/ other ISR series Routers with full voice/ VOIP functionality and troubleshooting.
•Configuring analog gateways and troubleshooting .
•Configuring translation pattern, route pattern and troubleshooting
•Configuring call handler and distribution list in unity connection.
•Configuring IP phone and Jabber clients and troubleshooting
•Configuring voice mail for the users.
•Configuring speed dial and abbreviated dialing.
•Troubleshooting call routing, DTMF issues and so on

Apply online for immediate consideration via email: vishwajeet.kumar@prolim.com

About PROLIM

PROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving over 1200+ customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey