• Job Description

  Req#: 24021

  Who are we?

  Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, Sanlam is increasingly introducing greater financial and technical expertise.

  What will you do?

  The primary function of the position is to efficiently and accurately process new business and perform administration duties to retain and grow the Sanlam new business book.

  What will make you successful in this role?

  Capturing, processing, administration of new business data
  Professional handling of brokers and client’s enquiries
  Quality assurance of new business
  Excellent Support and service to brokers
  Management of workflow processes and general enquiries
  Detection and reporting of fraudulent business/activities
  Perform all personal assistant related duties
  Auxiliary duties as required by management

  Qualifications and Experience

  Diploma in Communications/ Marketing/ Business Administration
  Minimum of two years' experience in the Financial Service Industry

  Knowledge and Skills

  Absolute proficiency in English and/or an additional local Namibian language will be a competitiveadvantage
  Ability to work in a team related environment.
  Excellent customer service skills.
  Administrative oriented, accurate and organised.
  Ability to adapt to any situation.
  Strong problem solving ability.
  Initiative and Innovative.
  Interpersonal skills.
  Assertive, pro-active; polite and tactful.
  Computer literacy, MS Outlook, Word and Excel

  Personal Attributes

  Plans and aligns - Contributing dependently

  Communicates effectively - Contributing dependently

  Action orientated - Contributing dependently

  Optimises work processes - Contributing dependently

  Build a successful career with us

  We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

  Core Competencies

  Being resilient - Contributing dependently

  Customer focus - Contributing dependently

  Collaborates - Contributing dependently

  Cultivates innovation - Contributing dependently

  Drives results - Contributing dependently

  Turnaround time

  The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

  Our commitment to transformation

  The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. The Group's Employment Equity plan and targets will be considered as part of the selection process.

• About the company

  As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

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