Zander Insurance is seeking a highly reliable, adaptable and compassionate New Business Service Specialist to join our team.

Our New Business Service Specialists are on the frontlines of our mission to protect families. Serving as the first point of contact for our clients. You’ll be doing work you can feel good about as you guide clients through the process of protecting their loved ones. You will also get an outstanding total compensation package in return.

Why Zander?

Right now, most of us are looking for stability – and that’s just what you get here at Zander! Zander Insurance is a family-and-employee-owned agency that has been in business for nearly 100 years, making us the longest operating insurance company in Nashville and one of the oldest in the nation. We are proud to say that we are a debt-free company and have held a 20-year endorsement of Dave Ramsey.

Perks of the Job:

· Base salary plus bonuses (Salary reflected is for total compensation: regular base salary, ZGH profit distribution & production bonuses)

· Generous paid time off

· Health, dental, and disability insurance paid 100% by Zander

· 5% dollar-for-dollar matching on your 401(k)

· Meaningful work protecting families

· Employee Stock Ownership Plan after one year

· Growth and leadership opportunities – we promote from within

And much more!

Your role in protecting families will include:

• Build quick rapport with Zander clients using your assertiveness and confidence to educate them on the value of Identity Theft protection and protecting themselves and their family.
• Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers.
• Responding to requests for information regarding Zander Identity Theft Protection
• Providing follow-up information to customers who purchased Zander term life insurance
• Helping customers with billing questions
• Assist clients with scheduling their insurance exam
• Assist clients with completing and signing their life insurance applications over the phone
• Responding to emails
• Taking inbound/making outbound phone calls

If these statements describe you…

• You have a great attitude and the heart of a teacher
• You thrive in a fast-paced environment
• You have a typing speed of at least 35 WPM
• You have the ability to work from home on occasion

We want you on our team!

These essential functions are representative of those that must be met by an employee to successfully perform the physical aspects of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone
• The employee is occasionally required to use hands and fingers to operate, handle, and reach
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• Communicate effectively in English writing and verbally in person, via email and via telephone
• Sit for extended periods of time up to 6 hours per day
• Standard workweek 40 hours
• The noise level in the work environment is usually moderate to loud

ESSENTIAL FUNCTIONS:

These essential functions are representative of those that must be met by an employee to successfully perform the physical aspects of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone;
• The employee is occasionally required to use hands and fingers to operate, handle, and reach;
• Specific vision abilities required by this job include close vision and the ability to adjust focus;
• Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone;
• Communicate effectively via telephone for extended periods of time, up to 7 hours per day;
• Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately;
• Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others;
• Sit & stand for extended periods of time up to 7 hours per day;
• Must be able to walk up and down stairs (there are no elevators in the 2-story main office building);
• Physical, consistent attendance during normal working hours within a standard 40-hour workweek, during the shift required by this position, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required;
• The noise level in the work environment is usually moderate to loud.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.