21c Museum Hotels
Night Manager
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Job Description
- Req#: REF69767L
- Oversee the Night Audit process and ensure accurate daily reconciliation.
- Manage overnight guest services and respond to guest needs with professionalism.
- Ensure the safety and security of the hotel and its guests during the night shift.
- Act as the senior leader on duty, supporting all departments as needed.
- Prepare and distribute nightly reports and maintain operational records.
- Lead and support the Night Audit team, ensuring service excellence.
- Minimum 3 years’ experience in a Night Audit or Front Office leadership role.
- Strong working knowledge of Opera Cloud, Microsoft Office, and hotel systems.
- Excellent communication, problem-solving, and decision-making skills.
- Flexible availability; you are required to work nights, including weekends, and public holidays as needed.
Company Description
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
Job Description
We have an opportunity for a confident and experienced Night Manager to join on a full time basis, to oversee the hotel’s overnight operations and ensure the safety, security, and satisfaction of our guests. Reporting to the Front Office Manager, this role is responsible for managing the Night Audit process, supporting the Front Office team, and acting as the hotel’s senior leader in the absence of executive management. This is a hands-on leadership role that requires a calm, solutions-focused approach and a strong understanding of hotel operations.
Key Responsibilities:
Qualifications
We are looking for a hospitality professional with strong operational knowledge, leadership capability, and a passion for delivering exceptional guest experiences. You’ll be confident working independently, with the ability to make sound decisions and lead by example.
Preferred Experience:
About the company
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