• Job Description

  Req#: 133492BR

  Job Description

  Infosys is seeking a NOC (Network Operation Center) Engineer having experience who are responsible for acknowledging, triaging, troubleshooting, tracking, escalating, and reporting all network related issues for all Telco products and services.
  
  Required Qualification:

  • Candidate must be located within commuting distance of Bethpage NY or be willing to relocate to the area. This position may require travel within the US.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience in Information Technology.
  • At least 2 of year experience in analyze alarms and alerts to assess the extent and duration of impact to external and internal customers.
  • Network Administrator or network engineer experience.
  • Cable / MSO experience a plus.
  • Knowledge of Routing, Switching, VOIP, Broadband, Network transmission
  • Junior Linux or windows level System admin experience.
  • Support Incident managers as Scribe, or Communications Facilitator during Sev1, Sev2 outages. For Sev 4 and higher outages NOC Operators may perform as incident managers.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

  Preferred Qualifications:

  • Ability to interact with senior staff and with technical/engineering personnel.
  • Technical certifications (CompTIA, Cisco, Microsoft) a plus.
  • Proficient with Microsoft Operating Systems and Microsoft Office applications.
  • Basic level knowledge in broadband concepts.
  • Ability to work an extended and flexible work schedule is required.

  Benefits:

  • Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

  The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
  

  EEO/About Us

  About Us
  Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
  
  Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

  Country

  USA

  State / Region / Province

  New York

  Work Location

  Bethpage, NY

  Interest Group

  Infosys Limited

  Domain

  Networking, Telecom

  Skillset

  Process|IT User Management|Incident and Request Management, Process|Service Management|ITIL, Technology|Network|Cisco -WAN-Routers, Technology|Network|Switching, Technology|Networking|Routing technologies

  Company

  ITL USA

  Role Designation

  2015BCNSUS Consultant

  Salary Max

  107241

  Salary Min

  82493

• About the company

  Infosys Limited is an Indian multinational technology company that provides business consulting, information technology and outsourcing services.

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