• Job Description

  Req#: 37708
  Department
  
  Registration_NPA
  Job Summary
  
  

  Sarasota Memorial Health Care System is a non-profit hospital located in the beautiful city of Sarasota, Florida. From our upper floors, you can see the beautiful white sand beaches of Siesta Key, the #1 rated beach in the United States. Our health care system is rapidly growing. We have recently built an additional hospital in Venice, Florida, have added a new Cancer Institute on our Sarasota campus, and are planning a new hospital location in North Port, Florida. The positions we post are additions, not replacements. If you are looking for a place to call home, where people matter, we may be the right fit for you.

  The Patient Registration Representative/Medical Records Specialist is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

  
  Required Qualifications
  
  

  - Require a minimum three (3) years of experience in a health care and/or customer service related industry.

  
  Preferred Qualifications
  
  

  - Prefer typing skills of forty (40) words per minute.
  - Prefer effective communication skills and ability to handle difficult customers or situations.
  - Prefer basic working knowledge of commonly used computer applications.
  - Prefer general knowledge of medical terminology and medical insurance.
  - Prefer experience in patient interviewing.
  - Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
  - Prefer the ability to collect post and balance cash.
  - Prefer the ability to perform extensive clerical work with accuracy and speed.
  - Prefer the ability to be cross-trained on all processes and be able to train staff on these processes.

  
  Mandatory Education
  
  

  HS EQ: High School Diploma, GED or Certificate

  Pay Range $18.00 to $25.50

  
  Preferred License and Certs
  
  

  The shifts are 3 x 12-hour day shifts with the start time of 7:00am and end time of 7:30pm or night shifts with the start time of 7:00pm and end time of 7:30am. Will require every other weekend worked and some holiday coverage; including Disaster team obligations as an essential employee.

  Reputation. Community. Impact. Growth.

  Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.

  Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet® recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.

  * Highest 5-Star rating from Medicare for quality and safety

  * Straight "A's" for Patient Safety

  * SMH is also listed among U.S. News “Best Hospitals for Maternity” for 2021-2022; the only hospital in the region to make the list.

  * One of the nation's 100 Top Hospitals, 40 Top Teaching Hospitals and 50 Top Cardiovascular Hospital

  * Listed among U.S. News' 50 Best Hospitals for Rehabilitation Services and Specialized Urology Care, 2022 - 2023

  * Forbes' Best Employers for Women

  * Named among the World’s Best Hospitals by Newsweek, 2019-2022

  The benefits of being the best:

  Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:

  Total Rewards Package

  • Paid Time Off (start earning PTO on day one of employment)
  • Tuition Reimbursement
  • Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
  • Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
  • Life Insurance
  • Disability Insurance
  • Retirement Savings Plan: 403b
  • Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
  • Bereavement Leave
  • Free Parking
  • On Campus Dining w/ a 10% discount
  • Credit Union w/ teller machines on campus
  • Direct Deposit
  • Free Wellness Screening
  • Free confidential counseling services
  • Employee Discount Programs
  • Recognition Programs
  • Referral Programs
  • Tremendous growth opportunities for hard workers!

  
  

  - Prefer typing skills of forty (40) words per minute.
  - Prefer effective communication skills and ability to handle difficult customers or situations.
  - Prefer basic working knowledge of commonly used computer applications.
  - Prefer general knowledge of medical terminology and medical insurance.
  - Prefer experience in patient interviewing.
  - Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
  - Prefer the ability to collect post and balance cash.
  - Prefer the ability to perform extensive clerical work with accuracy and speed.
  - Prefer the ability to be cross-trained on all processes and be able to train staff on these processes.

  
  

  - Require a minimum three (3) years of experience in a health care and/or customer service related industry.

• About the company

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