Job description

Job responsibilities

Please see the full job description for more information

To assist in the delivery of a high standard of patient care in all activities of daily living, as directed in the individual plan of care needs, observing and reporting specific changes to senior staff and documenting care given.

Assist patients with the maintenance of their personal and oral hygiene, including: Washing and bathing

Mouth and dental care Hair-washing

Nail care Shaving

Dressing and undressing

Observe and report any changes/damage to patients skin to identify pressure ulcer risk.

Assist patients to use toilet facilities.

Record and monitor output; identify and report any abnormalities in body waste. Undertake established stoma care and long term catheter care.

Assist patients with mobility using manual handling risk assessment and safe manual handling.

Contribute to the movement and positioning of patients (using safe moving and handling techniques), to maximise their physical comfort and prevent the adverse effects of pressure.

Be aware of how equipment works and report any faults.

Assist patients to eat and drink as per identified care needs; identifying, recording and reporting abnormal dietary and fluid intake.

Assist patients with the completion of menus.

Measure and observe the physical characteristics/condition of patients as follows: Temperature

Pulse

Respiration Blood pressure Peak flows Weight and girth Mews

Oxygen saturation

Use of assessment tools to document pain

Obtain specimens as requested and carry out relevant investigations, e.g. urinalysis and document the results, reporting them to registered practitioner as necessary.

Adhere to the basic principles of infection control demonstrating effective hand hygiene and awareness of potential cross infection.

Prepare and support patients undergoing clinical activities and recovering from clinical interventions. Accompany patients to other wards/departments as required.

Undertake end of life care, providing support to family and colleagues.

Undertake basic cleaning and decontamination of communal equipment between patient use and/or storage.

Communicate effectively and sensitively with patients, relatives and colleagues, referring to senior staff as necessary.

Answer the telephone and relay messages accurately, courteously and competently. Welcome patients and visitors in a professional, friendly and helpful manner.

Work effectively as a member of the ward team, offering support to colleagues and requesting assistance as necessary.

Record care given accurately, legibly, completely and concisely.

Act to promote patients equality, diversity and rights at all times. Ensure provision of privacy and dignity in all activities.

Ensure all care is person centred and delivered with the informed consent of the patient. Act to promote active participation for patients under the care of the Trust.

Maintain confidentiality of patient information at all times.

Ensure appropriate management and security of patients property. Enter data into computerised systems as required.

Undertake errands off the ward as required e.g. to pharmacy, blood bank. Report repairs/maintenance issues appropriately.

Identify stock/linen shortages and take appropriate action.

Demonstrate insight into own personal development needs and access development through an agreed Personal Development Plan.

Attend mandatory training, and complete other in-service training (including e-learning) as necessary.

Maintain and develop standards of practice through continuous personal development (CPD) in line with healthcare changes, developments and service delivery requirements.

Complete the initial training period required to demonstrate knowledge, skills and attitudes in line with Care Certificate Standards.

Complete organisational competence assessment requirements for the job role and clinical tasks.

Nursing Assistants who have completed their initial training, organisational competence assessments and have six months full-time equivalent experience in the Band 2 Nursing Assistant role may undertake further training and competence assessment for additional clinical tasks appropriate to their specific work area.

Job responsibilities

Please see the full job description for more information

To assist in the delivery of a high standard of patient care in all activities of daily living, as directed in the individual plan of care needs, observing and reporting specific changes to senior staff and documenting care given.

Assist patients with the maintenance of their personal and oral hygiene, including: Washing and bathing

Mouth and dental care Hair-washing

Nail care Shaving

Dressing and undressing

Observe and report any changes/damage to patients skin to identify pressure ulcer risk.

Assist patients to use toilet facilities.

Record and monitor output; identify and report any abnormalities in body waste. Undertake established stoma care and long term catheter care.

Assist patients with mobility using manual handling risk assessment and safe manual handling.

Contribute to the movement and positioning of patients (using safe moving and handling techniques), to maximise their physical comfort and prevent the adverse effects of pressure.

Be aware of how equipment works and report any faults.

Assist patients to eat and drink as per identified care needs; identifying, recording and reporting abnormal dietary and fluid intake.

Assist patients with the completion of menus.

Measure and observe the physical characteristics/condition of patients as follows: Temperature

Pulse

Respiration Blood pressure Peak flows Weight and girth Mews

Oxygen saturation

Use of assessment tools to document pain

Obtain specimens as requested and carry out relevant investigations, e.g. urinalysis and document the results, reporting them to registered practitioner as necessary.

Adhere to the basic principles of infection control demonstrating effective hand hygiene and awareness of potential cross infection.

Prepare and support patients undergoing clinical activities and recovering from clinical interventions. Accompany patients to other wards/departments as required.

Undertake end of life care, providing support to family and colleagues.

Undertake basic cleaning and decontamination of communal equipment between patient use and/or storage.

Communicate effectively and sensitively with patients, relatives and colleagues, referring to senior staff as necessary.

Answer the telephone and relay messages accurately, courteously and competently. Welcome patients and visitors in a professional, friendly and helpful manner.

Work effectively as a member of the ward team, offering support to colleagues and requesting assistance as necessary.

Record care given accurately, legibly, completely and concisely.

Act to promote patients equality, diversity and rights at all times. Ensure provision of privacy and dignity in all activities.

Ensure all care is person centred and delivered with the informed consent of the patient. Act to promote active participation for patients under the care of the Trust.

Maintain confidentiality of patient information at all times.

Ensure appropriate management and security of patients property. Enter data into computerised systems as required.

Undertake errands off the ward as required e.g. to pharmacy, blood bank. Report repairs/maintenance issues appropriately.

Identify stock/linen shortages and take appropriate action.

Demonstrate insight into own personal development needs and access development through an agreed Personal Development Plan.

Attend mandatory training, and complete other in-service training (including e-learning) as necessary.

Maintain and develop standards of practice through continuous personal development (CPD) in line with healthcare changes, developments and service delivery requirements.

Complete the initial training period required to demonstrate knowledge, skills and attitudes in line with Care Certificate Standards.

Complete organisational competence assessment requirements for the job role and clinical tasks.

Nursing Assistants who have completed their initial training, organisational competence assessments and have six months full-time equivalent experience in the Band 2 Nursing Assistant role may undertake further training and competence assessment for additional clinical tasks appropriate to their specific work area.

Person Specification

Education and qualifications

Essential

• Care Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeks.

Desirable

• Vocational qualification at Level 2 in Health, Health and Social Care or sector related subject area.
• Level 1 qualification or equivalent in both Maths and English*

Experience and knowledge

Essential

• Experience of working / communicating with the general public.
• Communication with a range of different people including service users, carers and members of the multidisciplinary team.
• Working in an effective team Demonstrates awareness of the 6C's, Trust values and Patients First Service Standards.
• Able to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentiality.
• Demonstrates an awareness of the importance of keeping the clinical environment safe and clean.

Desirable

• Experience of working in a healthcare team environment Understanding of risk management and health and safety issues, including safe manual handling.
• Knowledge oftheData Protection Act.

Skills and abilities

Essential

• Communicates clearly in writing, verbally and using the telephone.
• Able to use information technology devices.
• Accurate with attention to detail.

Personal qualities

Essential

• A genuine interest in kind and compassionate caring.
• Flexible approach to working hours with the ability to work an alternating shift pattern.
• Able to cope with exposure to unpleasant smells and bodily fluids
• Able to deal with challenging situations.
• Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.

Education and qualifications

Essential

• Care Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeks.

Desirable

• Vocational qualification at Level 2 in Health, Health and Social Care or sector related subject area.
• Level 1 qualification or equivalent in both Maths and English*

Experience and knowledge

Essential

• Experience of working / communicating with the general public.
• Communication with a range of different people including service users, carers and members of the multidisciplinary team.
• Working in an effective team Demonstrates awareness of the 6C's, Trust values and Patients First Service Standards.
• Able to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentiality.
• Demonstrates an awareness of the importance of keeping the clinical environment safe and clean.

Desirable

• Experience of working in a healthcare team environment Understanding of risk management and health and safety issues, including safe manual handling.
• Knowledge oftheData Protection Act.

Skills and abilities

Essential

• Communicates clearly in writing, verbally and using the telephone.
• Able to use information technology devices.
• Accurate with attention to detail.

Personal qualities

Essential

• A genuine interest in kind and compassionate caring.
• Flexible approach to working hours with the ability to work an alternating shift pattern.
• Able to cope with exposure to unpleasant smells and bodily fluids
• Able to deal with challenging situations.
• Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Rosemary Ward

56 Exning Road

Newmarket

CB8 7JG

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)