• Job Description

  Req#: R-15431

  Current employees: Please apply through the employee portal to be considered for this opportunity.

  Pay Range:

  $21.96 - $26.85 Hourly

  Department:

  Department of Community Justice (DCJ)

  Job Type:

  Regular Represented

  Exemption Status:

  United States of America (Non-Exempt)

  Closing Date (Open Until Filled if No Date Specified):

  August 18, 2024

  
  The Opportunity:

  OVERVIEW

  • Are you a team player who wants to be the heart of an organization that positively contributes to the community and is recognized as a national leader in both adult and juvenile community justice?

  • Do you excel at customer service and enjoy providing clerical and administrative support?

  • Are you a dependable administrative professional skilled in effective multitasking?

  • Are you looking for meaningful work that has personal and professional purpose?

  If you said “yes’ to these questions, we’d like you to join our team as an Office Assistant 2 with the Department of Community Justice Adult Services Division!

  Come Find Your Why? (video)

  As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You are the first point of contact for clients and guests. You may have contact with individuals with mental health crises, who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.

  The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:

  • Reception

  • Excellent Communication Skills

  • Customer-focused

  • Teamwork

  • Prioritization and Multitasking

  • Data Entry

  • Data Searched

  • Active and Engaged Listening

  • Reliability and flexibility

  We expect to fill multiple roles in various locations throughout the Portland metropolitan area. You may be required to travel to other DCJ’s offices for coverage with short notice.

  WORKFORCE EQUITY

  At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

  DEPARTMENT OF COMMUNITY JUSTICE

  Vision ~ Community Safety through Positive Change

  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

  The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.

  More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .

  The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .

  Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.

  TO QUALIFY

  We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

  Minimum Qualifications/Transferable Skills*:

  • Equivalent to the completion of the twelfth grade; AND

  • Two years of general office support or customer service experience dealing directly with the public;

  • Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.

  Preferred Qualifications/Transferable Skills*:

  You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

  • 2 or more years of administrative, clerical, or customer service experience in a criminal justice agency;

  • Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;

  • Flexibility and the ability to work cooperatively with diverse work groups;

  • Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);

  • 2 or more years experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;

  • Ability to interpret, communicate, and apply policies and procedures.

  *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position . Be sure to describe any transferable skills on your application and clearly explain how they apply to this position .

  SCREENING AND EVALUATION

  The Application Packet

  Please be sure to provide the materials below in your application submission:

  • Online application - Required: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.

  • Attached Resume - Required: Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.

  • Cover Letter: Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.

  The Selection Process

  For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:

  • Initial review of minimum qualifications

  • A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates

  • Consideration of top candidates/Interviews

  • Background Investigation/Fingerprinting

  ADDITIONAL INFORMATION

  • Type of Position: This represented position is eligible for overtime and represented by Local 88 AFSCME AFl-CIO union.

  • FLSA: Non-Exempt

  • Schedule: Monday - Friday, 40 hours per week

  • Location: This position is designated as onsite and not eligible for telework. We have openings at the following locations:

    • Mead Building @ 421 SW 5th Ave, Portland, OR 97204

    • DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233

    • Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204

    • Courthouse @ 1200 SW 1st Ave, Portland, OR 97204

    • Gresham Probation Office @ 425 NE Beech Ave Gresham, OR 97030

  Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:

  • Health insurance (medical, dental, vision, Moda or Kaiser Permanente).

  • Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).

  • Generous paid leave (vacation, sick, parental, bereavement, military, etc.)

  • Life insurance, short-term and long-term disability insurance

  • Robust EAP and wellness programs , including gym discounts and wellness education classes

  • Access to a free annual TriMet HOP pass

  Serving the Public, Even During Disasters

  Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
  

  Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.

  
  Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

  We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

  Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

  Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

  Questions?

  Recruiter:

  Joanne Campbell

  Email:

  joanne.m.campbell@multco.us

  Phone:

  +1 (971) 4012249

  Application information may be used throughout the entire selection process. This process is subject to change without notice.

  Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

  Job Profile:

  6001 - Office Assistant 2

• About the company

  Multnomah County /mʌltˈnoʊmə/ is one of 36 counties in the US state of Oregon.

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