City of New Bern

Office Assistant III


Pay$35066.00 - $57069.00 / year
LocationNew Bern/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: 4954395
      TYPING TEST REQUIRED
      PRIOR TO APPLICATION SUBMISSION, THE APPLICANT MUST CLICK HERE TO COMPLETE A TYPING TEST OR SUBMIT A TYPING TEST COMPLETED WITH NCWORKS WITHIN THE LAST 12 MONTHS. MUST BE ABLE TO TYPE 45 WORDS PER MINUTE IN ORDER TO APPLY. PLEASE SUBMIT YOUR TYPING TEST AS AN ATTACHMENT WITH YOUR ONLINE APPLICATION. APPLICATIONS WILL NOT BE CONSIDERED UNTIL A TYPING TEST IS RECEIVED.

      Performs intermediate skilled clerical work in an office performing a variety of office assistance tasks; does related work as required. Work is performed under regular supervision.

      Serving as receptionist; preparing, maintaining and receiving records and files; typing, word processing and data processing duties.
      (The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
      • Acts as receptionist; greets visitors; answers telephone; provides information; forwards calls or directs visitors to appropriate party; assists the public with the completion of standardized forms or documents.
      • Receives citizen inquiries, complaints and service requests and resolves them within the framework of the established policies and procedures or forwards to appropriate party for disposition and maintains appropriate files and records.
      • Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system; maintains various departmental, personnel and related files and records.
      • Receives and processes property, automobile and personal injury insurance claims. Responsible for working with outside agencies to resolve claims. Maintains insurance records for City buildings and properties.
      • Transcribes and types a variety of documents including correspondence, forms, reports, purchase orders, requisitions, resolutions, ordinances, proclamations, court orders, meeting minutes, agendas and related documents, etc. where a knowledge of format and presentation is necessary.
      • Answers routine correspondence for supervisor independently.
      • Collects and compiles data for various reports.
      • Assists with the permitting process, fee schedules and general building information; ensures collected information is accurate and complete; enters data into system; contacts applicants regarding approval.
      • Coordinates and assists with processing accounts receivable, collections, accounts payable, payroll, purchasing, budgetary and other financial data; reconciles invoices with payment vouchers; performs calculations and posts to statistical and other records applying knowledge of regulations.
      • Administers inactive account activities including placement with state garnishment program and collection agencies for multiple divisions; processes duplicate bills and copies of ledger transactions for customers.
      • Receives receipts and accounts for various revenues; makes bank deposits.
      • Makes appointments and arranges meetings; makes travel and accommodation arrangements.
      • Sorts, indexes and maintains a variety of office files and records.
      • Receives and processes incoming and outgoing mail.
      • Operates a variety of standard office equipment.
      • Undertakes special projects as assigned by department director/supervisor.
      • Maintains inventories and orders supplies.
      • Performs related tasks as required.

      Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques; thorough knowledge of business English, spelling and arithmetic; ability to interpret and apply policies and procedures; ability to make arithmetical calculations and to set up complex forms and statistical tables; ability to type accurately at a rate of 45 words per minute; ability to work independently, skill in the operation of standard office and data processing equipment; ability to establish and maintain effective working relationships with associates and the general public.

      Education and Experience
      Any combination of education and experience equivalent to graduation from high school and considerable experience in administrative support and office operations.

      Special Requirements
      May require possession of Notary Public licensure and an appropriate driver's license valid in the State of North Carolina.



      The City of New Bern is an Equal Opportunity Employer.

  • About the company

      Welcome to New Bern, NC

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