• Job Description

  Req#: 30739

  Agency : Department of Financial and Professional Regulation Professional Regulation/ Licensing & Testing/ Licensure Administration/Maintenance

  HR Tracking#: 35434/35435/35436
  Closing Date/Time: 10/04/2023
  Salary: $3,502 - $4,734 (Anticipated Starting Salary Non-State: $3,502) CBA Language Applies
  Job Type: Salaried Full Time
  County: Sangamon
  Number of Vacancies: 3
  Plan/BU: RC014

  This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

  All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

  Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

  Posting Identification Number #30739

  Position Overview

  Under direction, independently performs a wide variety of complex clerical duties in the Licensure Administration/Maintenance Unit understanding specialized legal and industry terms. Receives, reviews and evaluates a variety of licensing applications/supporting documents and/or correspondence for accuracy and clarity. Types, keys or scans data from these documents in the department computer system. Independently researches and analyzes records, computer data, microfilm data, microfiche, micro image terminal, hard copy of application, consulting with various Department staff in order to respond to requests for certification/verification for all licensure professions. Verifies the inflow of cash received for all professions licensed by the Department in order to ensure all monies are accounted for and validated correctly.

  Job Responsibilities

  • Receives, reviews and evaluates a variety of licensing applications/supporting documents and/or correspondence for accuracy and clarity
  • Verifies the inflow of cash received for all professions licensed by the Department for renewal, new applications, certifications, changes of name, address, status, and miscellaneous in order to ensure all monies are accounted for and validated correctly
  • Independently researches and analyzes records, computer data, microfilm data, microfiche, micro image terminal, hard copy of application, consulting with various Department staff in order to respond to requests for certification/verification for all licensure professions
  • Verifies changes from renewal documents and inter-office forms for all professions licensed by the Department
  • Receives and participates in cross-training to assure continuity in the licensing process
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

  Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of high school
  • Requires two years of office experience
  • Requires the ability to keyboard accurately at a rate of 45 words per minute

  Preferred Qualifications

  • Prefers at least five years of experience working in a professional office environment
  • Prefers at least three years of experience working in an office clerical role, such as Office Clerk, Office Associate, Office Assistant, Office Aide, or similar
  • Prefers at least two years of experience conducting customer service via phone, email, or in person

  Employment Conditions

  • Requires the ability to operate a personal computer
  • Requires the ability to pass an Agency conducted background check

  The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

  Education Degree

  • Requires knowledge, skill and mental development equivalent to completion of high school
  • Requires two years of office experience
  • Requires the ability to keyboard accurately at a rate of 45 words per minute

  About the Agency

  IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

  Work Hours: 8:30am - 5:00pm M-F
  Work Location: 320 W Washington St Springfield, IL 62767-1000
  Agency Contact: FPR.Employment@Illinois.gov

  Job Family: Office & Administrative Support

  This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

  APPLICATION INSTRUCTIONS

  Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

  If you are not already signed in, you will be prompted to do so.

  State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

  Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

  If you have questions about how to apply, please see the following resources:

  State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

  Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

  The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

• About the company

  The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.

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