• Job Description

  Req#: 18377

  Overview

  How you move is why we’re here. ®Now more than ever.

  Get back to what you need and love to do.

  The possibilities are endless...

  Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

  the abundant opportunities for growth and success.

  If this describes you then let’s talk!

  HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

  Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

  Office Manager

  Dr. James Kinderknecht

  Overview:

  Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for an experienced and energetic Full Time Office Manager for one of our physician offices. Dr. Kinderknecht specializes in Primary Care Sports Medicine. His areas of clinical expertise include musculoskeletal injuries to joints, medical care of athletes, acute and overuse injuries, fractures, running injuries, and skiing and snowboarding injuries. In this role you will provide comprehensive administrative support to an HSS physician practice, oversee day-to-day operations and contribute to an environment of clinical excellence.

  The successful candidate will be empathetic, positive and professional during all patient interactions, combining this with critical thinking and attention to detail. In addition, the OM will manage office staff and act as a liaison to staff in other hospital departments.

  DUTIES & ESSENTIAL JOB FUNCTIONS

  • Triage phone calls and patient inquiries, in a professional and efficient manner
  • Retrieve messages frequently from voicemail (and EMR system where applicable) and return messages by the end of business day
  • Schedule & confirm patient appointments (new visits, follow-ups and post-ops)
  • Schedule surgeries and other ancillary tests as directed by physician
  • Perform financial transactions and related functions when appropriate and directed by physician
  • Facilitate communication between physician and hospital departments, department management and patients
  • Work independently on assigned tasks with minimal supervision
  • Promote cooperation through teamwork
  • Perform other duties as assigned.
  • Obtain pre-authorizations for surgical cases, diagnostic procedures, and treatment regimens
  • Obtain and document insurance pre-authorizations and pre-certifications, and facilitates physician and patient administrative needs.
  • Coordinate OR time as needed for multi-physician procedures.
  • Coordinate patient surgical list and radiology list for all physicians in the practice.
  • Obtain prior authorizations for MRI, CT’s and any additional testing.

  Qualifications

  To qualify you must have an Associate’s Degree and at least two years of related MD office/healthcare experience. Familiarity with medical terminology and general office protocol required. The ability to type 45-60 words per minute and exceptional organizational strengths are required, along with excellent written and verbal communication skills. Must be proficient in Microsoft Word, Excel, and PowerPoint.

  Other Requirements

  #LI-Onsite

  Pay Range - Minimum

  USD $31.87/Hr.

  Pay Range - Maximum

  USD $40.66/Hr.

• About the company

  Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States and is consistently ranked as the top orthopedic hospital in the United States.

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