Description

Manage overall parking and office and business operations at Grady hospital. Ensure positive customer relations with all accounts and individual customers. Oversee the management of the parking access control system including auditing, account/billing integrity and payment processing for location.

• Data entry and database management of parking access control system. Directly responsible for assisting with registering, activating/deactivating parking access, and collection or cancellation of parking fees for monthly parkers at the property.
• Provides exceptional customer service at the office counter to walk in customers registering for parking and making payments.
• Managers accuracy of invoices and payroll and deduction accounts for locations and acts as liaison maintaining business relationships between AAA Parking, our clients, customer account representatives and payroll departments.
• Reconciliation of customer accounts and/or billing issues. Conducts audits of parking access control system verses account billing.
• Provide administrative support to the Director of Parking.
• Preparation of daily deposits from onsite monthly parking payments.
• Organization of office, file, and work area.
• Assist in additional retail areas at the property and perform various other duties as required.
• Manage parking office staff.

Qualifications

• Associate or bachelor’s degree in finance, accounting, business, or a minimum of 3 years accounting or bookkeeping experience in a supervisory role.
• Intermediate to advanced proficiency in Microsoft office – Excel, PowerPoint, and Word.
• Exceptional Math skills
• Excellent organizational skills including the ability to consistently meet deadlines. Dependable attendance and timely for shifts
• Possess extremely strong people skills with a passion to provide exceptional customer service to all patrons and possess the ability to resolve customer-related issues and always looking for alternatives to improve service.
• Exceptional Math skills
• Must be willing to support other areas of property operations when needed.
• Able to lift 30lbs and work outside periodically for brief periods if needed.