PCSI is looking for an Office Manager for our housekeeping contract with the US Customs and Border Patrol Advanced Training Center in Harpers Ferry, WV. The Office Manager provides administrative support on all aspects of the contract, from answering employee inquiries to handling customer and guest needs. This position is responsible for maintaining records, answering and directing phone calls, and processing data for payroll and accounts payable. Strong communication skills are essential for this role.

While this position is on a federal contract, the setting is most similar to a hotel. Typical hours for this position are Monday-Friday, 7:30am-4:00pm. The selected candidate must pass a federal clearance after accepting an offer to work at this location.

Benefits Include:

• Base pay of up to $50,000 depending upon experience.
• Annual bonus of up to 6%.
• 21 days of PTO per year, in addition to all federal holidays.
• Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
• 401k plan with matching on contributions up to 6%.

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as Office Manager:

• Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines.
• Assist in the development and monitoring of the budget to provide top quality customer service.
• Answer employee and customer phone inquiries, direct calls, and provide basic information.
• Establish proper filing system and ensure that files are cleaned of old records when necessary.
• Ensure that incoming and outgoing mail is handled properly and that urgent items are addressed promptly.
• Staff office and delegate workload to meet company requirements.
• Enforce all company guidelines and procedures.
• Monitor all hours worked by personnel.
• Prepare vouchers and/or other invoice payable records.
• Prepare all payroll data accurately and on time, including all government reports.
• Maintain FMLA, disciplinary action records, Worker’s Compensation activities, immunizations, scheduling, and records of safety reports.
• Ensure office property and equipment remain in good repair and appearance.
• Maintain office supplies and re-order supplies when required.
• Make recommendations on replacement, additions, or deletions of facilities and equipment when needed and/or economically justified.
• Establish and maintain effective working relationships with employees, contract officials, and general public.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Need to Be Successful:

• High school diploma or GED
• Minimum of 2-4 years of work experience as a office administration experience.

Knowledge, Skills and Abilities:

• Must have the knowledge and ability to operate office business machines (calculator, phone, fax, copier, etc.) and a personal computer.
• Actively work to increase personal skills and knowledge of all office procedures.
• Follow instructions, make independent decisions, and to accept constructive criticism.
• Ability to effectively communicate orally and in writing.

Other Requirements:

• Ability to pass criminal, financial, drug, and driving screening.
• Possess a valid driver’s license and maintain good driving record.
• Ability to climb, bend, squat, lift and carry objects up to 20 pounds; prolong sitting up to 90%.
• Ability to travel up to 50% locally.
• Ability to obtain and maintain security clearance and base access to assigned site(s).

Equal Opportunity Employment

PCSI is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Education

Required

High School

Experience

Required 2 years

Office administration experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)