• Job Description

  Req#: 44506

  OFFICE SPECIALIST - CAPU - Chicago

  **UPWARD MOBILITY**

  Title: Office Specialist

  Agency : Department of Children and Family Services
  Closing Date/Time: 02/21/2025
  Salary: $4246-$5701 monthly. Anticipated starting salary $4246 monthly.
  Job Type: Salaried
  County: Cook
  Number of Vacancies: 1
  Plan/BU: RC028

  This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

  All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

  Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

  Agency Statement & Essential Functions

  Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

  • Evaluates, resolves, and reconciles case assignment discrepancies credited to private agency foster case contracts.
  • Provides data compilation and/or entry for case searches, case or provider status/history, and special projects as requested by the Deputy Director, Associate Deputy Director, Division Business Manager, or other appropriate staff; mediates payment issues between the Department and private agencies.
  • Provides guidance and technical assistance in overall data entry support to Divisional staff as well as Purchase of Service staff, to include instruction on rules and procedures regarding payment systems, case opening and case closing, procedures and utilization of DCFS mainframe database functions and computer software.
  • Maintains responsibility for more difficult assignment determinations, research, and investigative work and problem solving.
  • Researches prior home segments to determine if additional emergency placement is allowed, extended, or if it must revert back to a regular board payment rate.
  • Serves as primary contact for agency downsizing and closings.
  • Monitors and maintains data for Case Management Monthly Travel Report.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

  Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college, and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
  • Requires ability to keyboard accurately at 30 wpm.

  Conditions of Employment

  • Requires ability to pass a background check.

  The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

  Education Major

  Secretarial/Business.

  Competitive Selection

  Overall Rating

  OFFICE SPECIALIST - CAPU - Chicago

  **UPWARD MOBILITY**

  Work Hours: M-F 8:30am-5pm
  Work Location: 1911 S Indiana Ave, Chicago, Illinois, 60616

  Supervisor: Marilyn Williams

  Req #: 44506

  Pin #: 595682

  PUC : 90683286

  Agency Contact:

  mike.bolt@illinois.gov

  Job Family: Office & Administrative Support; Social Services

  This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions . To exercise contractual rights for this position, employees must upload a copy of the UMP grade notice to their application documents prior to submitting their application.

  This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

  APPLICATION INSTRUCTIONS

  Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

  If you are not already signed in, you will be prompted to do so.

  State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

  Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

  If you have questions about how to apply , please see the following resources:

  State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

  Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

  The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

• About the company

  The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.

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