• Job Description

  Req#: 32431

  Agency : Department of Human Services

  Opening Date: 11/8/2023
  Closing Date/Time: 11/22/2023
  Salary: Anticipated Salary: $3,858 - $5,348 per month ($46,296 - $64,176 per year)
  Job Type: Salaried Full Time
  County: Sangamon
  Number of Vacancies: 1
  Plan/BU: RC028

  This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

  All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

  While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

  Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

  Posting Identification Number 10-32-32431

  Position Overview

  The Department of Human Services is seeking to hire an Office Specialist to serve as coordinator and liaison for the Office of Early Childhood Serves. The office specialist will track, analyze and report issues and make recommendations to policy, procedural and system changes. This position maintains spreadsheets and assists in responding to requests for data.

  Job Responsibilities

  1. Serves as a Help Desk operator and coordinator.
  2. Serves as a Security Coordinator (RACF/LAN) for CCAP providers, consultants and staff.
  3. Serves as a Bureau liaison for child care systems.
  4. Assists in responding to requests for data.
  5. Serves as a Subject Matter Expert (SME) in the planning and implementation of technology upgrades and system enhancements.
  6. Acts as a liaison with DHS and CMS facilities management staff, and building maintenance personnel to coordinate space needs, equipment needs, and report building environmental/maintenance problems.
  7. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

  Minimum Qualifications

  1. Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college and one (1) year of office experience OR Completion of high school and three (3) years of office experience OR Three (3) years of independent business experience.

  *Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.

  Conditions of Employment

  1. Requires ability to work outside of normal business hours to meet deadlines.
  2. Requires basic proficiency in Microsoft Office 365 software, including PowerPoint, Teams, Outlook, Word, and Excel.

  *These conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

  Work Hours: 8:30am - 5:00pm Monday-Friday
  Work Location: 100 South Grand Ave E Springfield, IL 62762

  Early Childhood/Operations

  Office of Early Childhood

  Bureau of Subsidy Mgmt-Child Care Asst & Program Ops-Client Data Management
  Agency Contact: DHS.HiringUnit@illinois.gov

  Job Family: Social Services; Science, Technology, Engineering & Mathematics

  About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

  As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

  * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

  For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

  This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions . There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.

  APPLICATION INSTRUCTIONS

  Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

  If you are not already signed in, you will be prompted to do so.

  State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

  Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

  If you have questions about how to apply, please see the following resources:

  State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

  Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

  State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

  The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

• About the company

  The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.

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